Note that you don't have to write this for App Engine: you can write
an Apps Marketplace application in any language. You may also want to
ask this question in the Marketplace groups.

On Wed, Mar 10, 2010 at 3:05 AM, Ali <[email protected]> wrote:
> Hi - I've been doing a bit of reading on google applications and the
> idea of integrating their applications such to form a complete
> product. Especially after reading case studies of small companies
> shifting to google and 'customising' google applications.
>
> Basically I have a strong php background and this is a bit new to me.
> I'm not very sure of how to approach it to begin with. Basically let
> me define the situation I have or rather the mental picture of what I
> want and whether or not such a thing is possible.
>
> We have a collaboration system built up. Basically our company takes
> orders from clients via emails and processes them and once processed
> those orders are archived for billing and history. A single order may
> require a number of different resources which are attached along with
> the order. Basically in the realm of the collaboration system a single
> 'order' is an organised accumulation of all the resources such as
> documents, tasks, user roles, discussions, comments etc required to
> process and complete a single clients request.
>
> The work process is like this:
>
> 1 - We get an email for a request
>
> 2 - The email is marked as such that bang a new order is created. (An
> order can be created from a single email or multiple emails can also
> be attached to an order)
>
> 3 - Users are assigned roles on the order.
>
> 4 - Resources required are accumulated and attached
>
> 5 - Notes are posted
>
> 6 - Contact details of related individuals and companies are attached
>
> 7 - Once all required resources are accumulated eg: order has been
> dispatched and reciepts etc recieved - the order is considered as
> completed and done. It is then archived for billing.
>
> That was the scenario - currently what I'm having in mind is:
>
> 1- I login to GMail - we get email from a client - click some
> doohickey or button on the same interface to create an order from the
> email and mark it as such.
>
> 2 - Go into a custom Orders area where we can assign roles and users
> to work on the order - users log in with their gmail accounts - would
> have to set up a users management.
>
> 3 - Attach documents and resources using the Google Docs application
> interface or a widget to the order.
>
> 4 - Assign contact details by somehow attaching references to contacts
> already in google contacts Address book.
>
> 5 - Dates of order recieved and dispatched dates should be viewed on
> google calendar.
>
> 6 - In the custom orders module - we see all orders that are open or
> archived. A single order upon viewing would show - the related
> email(s) from GMAIL, the attached DOcuments from Google Docs, the
> concerned users who have been assigned the order...
>
> Thats pretty much what I'd want to see - using the robustness of
> Google applications! Is the above solution possible I mean can I
> really integrate GMAIL, Google Docs, Google Calendar etc attached by a
> custom module which is supposed to handle my business logic - can it
> be customised to that extent.
>
> Or is it the opposite and I have no idea of what google applications /
> enterprise really is. Basically we have an application running but its
> not very reliable to begin with taht is why we were thinking of using
> a google based solution ..
>
> I really need a detailed answer on this - thanks in advance
>
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>



-- 
Ikai Lan
Developer Programs Engineer, Google App Engine
http://googleappengine.blogspot.com | http://twitter.com/app_engine

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