this is my first post here - Hi All,

I am starting a business with a HW product that monitors and tracks
various small qualities of data from our hardware once a day (2 to
3kB). I would like a to use Google Apps Engine for this due to the
scalability. Lets place a target of 10,000 customers. Some of the
features I need are listed below:

Collect the data sent from the HW (perhaps in a central queue even
possibly via email) which then gets processed and placed into the
Datastore.

Allow each customer with their unique username/password to login to
the website to monitor and analyze their personal data thats being
recorded. Also to post the data from the hardware after being
collected manually (for use in remote areas that have no Internet
connection).

Have a scheduled job looking at the data received from each customer
that checks for when problems arise and customer equipment is not
working to the fullest efficiency. When problems crop up an automated
email can be sent out.

This is all very straight forward and I believe fits very nicely to
the Apps Engine structure.

So, my first question is if we say have 20 users within our company
using Google Apps and 10,000 external customers logging in for their
account data / analysis, how does this break down from a costs
perspective ?. Perhaps I have missed this, but I would like a clearer
idea of costs for company users and customer users, or are they
treated the same.

The general idea for our company is to give the monitoring of HW
service away for free and make the money via the HW. This is a little
hard to put into a Business Plan with some actual numbers.

Regards, Paul.

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