I don't know of an official page, but Google App Engine applications are
subject to U.S. Customs laws regarding electronic exports. More likely than
not, your customers are attempting to access the page from a country that we
cannot legally serve. Do you know what country?

--
Ikai Lan
Developer Programs Engineer, Google App Engine
Blogger: http://googleappengine.blogspot.com
Reddit: http://www.reddit.com/r/appengine
Twitter: http://twitter.com/app_engine



On Tue, Nov 2, 2010 at 1:18 PM, Jeffrey Rosen <[email protected]> wrote:

> I have been getting quite a few emails claiming that I have blocked their
> country, with screenshots attached like the following:
> http://i.imgur.com/irVNQ.png
>
> What is the best practice for dealing with this?  The error page is very
> cryptic and off-putting for the user.  Is it possible to customize it?  Is
> there an official Google page I can send people to to explain why the user's
> country is "forbidden"?
>
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