Ben,

I understand your frustrations, but do realize that shutting a user down is
not as simple as waving a banhammer. We try to give users the benefit of the
doubt, and we verify with our legal team whether it is within our right to
shut a user down. I'm glad this process is in place, but I'd rather let 10
abuse apps sit around longer than they should than avoid shutting down a
legitimate user.

I agree that our abuse handling can be improved - this was definitely
something that was considered as part of our plan to take App Engine out of
preview. People on the internet are scammy, and it costs a non-trivial
amount of money to fight bad people. Who knew?

Ikai Lan
Developer Programs Engineer, Google App Engine
Blog: http://googleappengine.blogspot.com
Twitter: http://twitter.com/app_engine
Reddit: http://www.reddit.com/r/appengine



On Mon, May 23, 2011 at 5:12 PM, Ben <[email protected]> wrote:

> Thanks for finally taking care of it.
>
> If you're taking suggestions:
>
> 1) it's very hard to find out where to contact GAE to report abuse -
> the link Barry mentioned does not even exist on most pages, the only
> page I can even see it on is itself down the bottom.
>
> 2) It would be awesome if anyone ever replied, I filled out the
> complaint form shortly after Barry revealed the URL and never heard
> anything until the separate, earlier complaint was rejected for
> hilariously bad reasoning.  I really don't see what's complicated
> about a generic internet spammer scraping content (or technically
> proxying, though whether he saves the content or not hardly seems
> relevant), it happens anywhere scammers and spammers can make a dime
> dishonestly, it should be a lot easier and a lot faster to report.
>
> Ben
>
> PS. Not sure how you missed the porn ads but you can still see them in
> Google's cache:
>
>
> http://webcache.googleusercontent.com/search?q=cache:PY0Fc1PmAJIJ:fsd4353.appspot.com/bHlvaS5vL29tbnRwYXRtY2NtY211aXk%3D+http://fsd4353.appspot.com/bHlvaS5vL29tbnRwYXRtY2NtY211aXk%3D&cd=1&hl=en&ct=clnk&source=www.google.com
>
> <!--JuicyAds v2.0-->
> <iframe hspace=0 vspace=0 border=0 frameborder=0 marginheight=0
> marginwidth=0 width=632 height=142 scrolling=no allowtransparency=true
> src=http://adserver.juicyads.com/adshow.php?adzone=48052></iframe>
> <!--JuicyAds END-->
>
> On May 23, 5:45 pm, "Ikai Lan (Google)" <[email protected]> wrote:
> > Turns out there were a bunch more terms of service violations being
> > committed by the developer of this application. I couldn't get the porn
> ads
> > to load (that could also have been a violation).
> >
> > Anyway, the app and other apps by this developer have been disabled.
> >
> > Ikai Lan
> > Developer Programs Engineer, Google App Engine
> > Blog:http://googleappengine.blogspot.com
> > Twitter:http://twitter.com/app_engine
> > Reddit:http://www.reddit.com/r/appengine
> >
> >
> >
> >
> >
> >
> >
> > On Mon, May 23, 2011 at 2:11 PM, Ben <[email protected]> wrote:
> > > Pretty sure it's technically a phishing site now since all links get
> > > rewritten to reside inside the scraper's website including
> > > registration & login:
> >
> > >http://fsd4353.appspot.com/dHA6L3cub2dlY21hY3V0L2V2Y0xnbnNyaWVhJmFzdj.
> ..
> >
> > > That should get them shut down fast enough.
> >
> > > On May 23, 3:09 pm, "Brandon Wirtz" <[email protected]> wrote:
> > > > That's no fun, you should send the APP Engine requests something more
> > > fun...
> > > > Like bit torrents of barnyard animals mating.  Or if you want to get
> the
> > > > site taken down quickly forward the traffic to Sony licensed music.
> >
> > > > -----Original Message-----
> > > > From: [email protected]
> >
> > > > [mailto:[email protected]] On Behalf Of Ben
> > > > Sent: Monday, May 23, 2011 2:03 PM
> > > > To: Google App Engine
> > > > Subject: [google-appengine] Re: How to get an app banned?
> >
> > > > Google's DMCA team got back to me today finally, I lodged a complaint
> > > there
> > > > before I started looking for how to contact the App Engine team about
> it.
> > > > They were kindly informed me since it's just a proxy they are going
> to
> > > > continue hosting my stolen content complete with pornographic ads.
> >
> > > > Between that and the lack of action on this end I decided to take
> myself
> > > out
> > > > of the equation - I'm now redirecting any requests from the
> application
> > > to
> > > > the Google App Engine website.  You probably won't have the problem
> of
> > > them
> > > > ranking high enough to lure visitors from search engines at least as
> > > > happened to me, but at least you get the pretty porn ads.
> >
> > > > Thanks,
> > > > Ben
> >
> > > > On May 22, 10:51 am, Ben <[email protected]> wrote:
> > > > > Thanks everyone.  I reported it through that contact link, not sure
> > > > > how I missed that when I was looking for a way to report the guy.
> >
> > > > > Cheers
> > > > > Ben
> >
> > > > > On May 18, 5:50 pm, "Ikai Lan (Google)" <[email protected]> wrote:
> >
> > > > > > Thanks for reporting it Ben. Please use that link above. We'll
> scope
> > > > > > it out, contact the developer and take it down if need be.
> >
> > > > > > Ikai Lan
> > > > > > Developer Programs Engineer, Google App Engine
> > > > > > Blog:http://googleappengine.blogspot.com
> > > > > > Twitter:http://twitter.com/app_engine
> > > > > > Reddit:http://www.reddit.com/r/appengine
> >
> > > > > > On Wed, May 18, 2011 at 11:38 AM, Jay Young <
> [email protected]>
> > > > wrote:
> > > > > > > Correct.
> >
> > > > > > > On Wednesday, May 18, 2011 2:32:54 PM UTC-4, Chris Farmiloe
> wrote:
> >
> > > > > > >> I believe it is in the User-Agent.
> >
> > > > > > >  --
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