I totally agree; sitting, waiting, and hoping is never a good feeling. Last I knew, production issues did get attention pretty fast.
Robert On Sat, Jul 16, 2011 at 12:22, Waleed Abdulla <[email protected]> wrote: > Thanks, Robert. Do you know if they treat these issues in an urgent manner? > When your app is down and your hair is on fire, you tend to need immediate > attention. The fact that we cannot do anything to bring our apps back up > when GAE goes down puts more responsibility on the GAE team to be responsive > and fix serious problems quickly. > > > > On Sat, Jul 16, 2011 at 7:05 AM, Robert Kluin <[email protected]> > wrote: >> >> Hey Waleed, >> Posting to the list is always good, but for this type of thing I'd >> also submit a prod issue (and ideally include a link to it in your >> groups post). >> >> http://code.google.com/p/googleappengine/issues/entry?template=Production%20issue >> >> Robert >> >> >> >> >> On Friday, July 15, 2011, Waleed Abdulla <[email protected]> wrote: >> > Anyone know of a way to alert the GAE team? The status page doesn't show >> > any problems so it's possible that they don't know that there is a problem. >> > >> > >> > On Thu, Jul 14, 2011 at 11:04 PM, Waleed Abdulla <[email protected]> >> > wrote: >> > Confirming that the issue on the GAE's side. Some requests take a very >> > long time and then timeout. App is completely down now for several hours. >> > >> > >> > >> > >> > >> > >> > >> > On Thu, Jul 14, 2011 at 10:44 PM, Black Snapper <[email protected]> >> > wrote: >> > >> > >> > >> > My users are extremely angry as well. We are getting negative reviews in >> > our app thanks to this outage. >> > >> > >> > >> > -- >> > You received this message because you are subscribed to the Google >> > Groups "Google App Engine" group. >> > >> > To view this discussion on the web visit >> > https://groups.google.com/d/msg/google-appengine/-/1rDpQ3I6_EYJ. >> > >> > >> > >> > To post to this group, send email to [email protected]. >> > To unsubscribe from this group, send email to >> > [email protected]. >> > For more options, visit this group at >> > http://groups.google.com/group/google-appengine?hl=en. >> > >> > >> > >> > >> > >> > >> > >> > -- >> > You received this message because you are subscribed to the Google >> > Groups "Google App Engine" group. >> > To post to this group, send email to [email protected]. >> > To unsubscribe from this group, send email to >> > [email protected]. >> > For more options, visit this group at >> > http://groups.google.com/group/google-appengine?hl=en. >> > >> >> -- >> ------ >> Robert Kluin >> Ezox Systems, LLC >> >> -- >> You received this message because you are subscribed to the Google Groups >> "Google App Engine" group. >> To post to this group, send email to [email protected]. >> To unsubscribe from this group, send email to >> [email protected]. >> For more options, visit this group at >> http://groups.google.com/group/google-appengine?hl=en. >> > > -- > You received this message because you are subscribed to the Google Groups > "Google App Engine" group. > To post to this group, send email to [email protected]. > To unsubscribe from this group, send email to > [email protected]. > For more options, visit this group at > http://groups.google.com/group/google-appengine?hl=en. > -- You received this message because you are subscribed to the Google Groups "Google App Engine" group. To post to this group, send email to [email protected]. To unsubscribe from this group, send email to [email protected]. For more options, visit this group at http://groups.google.com/group/google-appengine?hl=en.
