Google,

What are you doing? From the outside it looks like your team has no 
experience in how to deliver, market and sell a product.


   1. You *know *that people will start screaming if their pricing is 
   raising from 300$ to 3000$.
   2. You *know *that beforehand by analyzing the effect of new pricing on 
   your existing customers.
   3. You *know *that people will leave because of this reason.
   4. You *know *that people are making business plans with GAE, they will 
   move with these numbers.
   

So why?

Why didn't you contact them before, assisting them to make their app 
efficient and tuning your own model? If the community knows that there are 
large apps running on the cloud at a cost efficient plan, then it gives them 
*faith* to tune their own app. 

Suggestion:

   - Put the python users on the old pricing model until 2.7 is ready.
   - Contact all your 300$ -> 3000$ customers today! 
   - Make a new community group and add select 20 of these large customers, 
   work with them closely to optimize your pricing model and their application. 
   Make the progress visible in this new group.
   - Do not enable the new pricing model until 70% of these selected 
   customers are reasonable happy.


Your product has a lot of potential, don't mess it up, due bad management.

Any additional feedback is welcome.

-Wendel

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