Hi Jon,

It is important that you have proper exception handling for all your
API calls, as there is always a possibility of them failing (otherwise
we wouldn't document those methods as throwing an exception). In the
catch block you should usually fallback or retry gracefully: for
memcache it makes senses to fallback on datastore (more latency, but
more reliable).

In addition you can use the capabilities API to proactively query if a
given API is available, this is described in details by Nick Johnson
in the following blog  post:
http://blog.notdot.net/2010/03/Handling-downtime-The-capabilities-API-and-testing

Hope that helps.

On Thu, Oct 27, 2011 at 8:28 AM, jon <[email protected]> wrote:
> How did you fix/get around this problem?
>
> It was pointed out to me that the MemcacheService by default should
> *NOT* throw any exception, therefore what I was seeing is a bug.
>
> Can anyone from Google confirm if this is the case? I'm using 1.5.4.
>
> On Oct 26, 9:32 am, James Broberg <[email protected]> wrote:
>> Fair enough. At least you got a memcache exception :) In our case
>> performance just deteriorated and eventually it timed out.
>>
>> On 26 October 2011 00:17, jon <[email protected]> wrote:
>>
>>
>>
>>
>>
>>
>>
>> > Thanks James for pointing them out. They're not entirely identical in
>> > that the symptom is different (i.e. the exception I got is different).
>> > However there's a common pattern whereby an app seems to be assigned a
>> > memcache "service provider" and if this provider misbehaves the app
>> > will be stuck with it instead of getting reassigned a new, healthy
>> > replacement.
>>
>> > On Oct 25, 11:26 pm, James Broberg <[email protected]> wrote:
>> >> Sounds familiar:
>>
>> >>http://code.google.com/p/googleappengine/issues/detail?id=5790http://...
>>
>> >> On 25 October 2011 20:16, jon <[email protected]> wrote:
>>
>> >> > Memcache for our app is back now.
>>
>> >> > According to the log, memcache write operations started throwing
>> >> > com.google.appengine.api.memcache.MemcacheServiceException at 17:49
>> >> > (Melbourne
>> >> > time) and stopped at 18:56. In other words memcache was unavailable
>> >> > for over 1
>> >> > hour.
>>
>> >> > We use memcache heavily, so our site would've been down for that long
>> >> > if we
>> >> > hadn't stepped in to turn off all uses of memcache.
>>
>> >> > Question for Google: is there an affinity between an app and it's
>> >> > memcache
>> >> > service provider? How can memcache consistently error out for the same
>> >> > application for that long?
>>
>> >> > On Oct 25, 6:29 pm, jon <[email protected]> wrote:
>> >> >> Hi,
>>
>> >> >> Writing to memcache is down for one of our apps, other apps are OK.
>>
>> >> >> The error message says:
>> >> >> java.lang.RuntimeException:
>> >> >> com.google.appengine.api.memcache.MemcacheServiceException: Memcache
>> >> >> put: Set failed to set 20 keys
>>
>> >> >> The affected app id: thecrowdvoice
>>
>> >> >> Could someone from Google urgently take a look please?
>>
>> >> >> Thanks in advance,
>> >> >> Jon
>>
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-- 
Johan Euphrosine (proppy)
Developer Programs Engineer
Google Developer Relations

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