This is the second time we've seen this happen in the last couple of months. We've had an unresponsive app due to the instance count going to 0. We're able to get into the administrative console and we see on the instances tab that our instance count is zero! The app returns a 404 error message when users try to hit it. It has lasted about 30 minutes each time and seems to correct itself. Under application settings our idle instances is set to 1 and 1. There is nothing out of the ordinary in our logs. We have plenty of quota room left and our billing is up-to-date. We really need some answers on this because our customers are getting unhappy. Is this to be expected? Is there anything we can do to avoid instances going to zero?
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