Google app engine hello, Let me first specify that I am a paying app engine user for about 1.5 years. We, at my company, have developed an online restaurant takeout/ delivery ordering service running completely on the appengine. We currently serve over 50 restaurants in my home country, and are now expanding abroad with restaurants in Canada, Hungary, Belgium, UK, and more.
Ever since the appengine's release from production a week ago, there has been 3 (!!!) major disruptions - On 7th for 45 minutes, yesterday for 30 minutes, and right now. I understand that failures occur, but specifying a "99.95%" and being so far from it is to me a major failure on the part of Google. To make matters worse, we, AppEngine's paying users, NEVER receive any explanations or descriptions of the cause of the failure, the solution and Google's efforts to prevent its returning occurance. Not by any means to compare, but EC2's team constantly admit and report ALL of the failures and their debriefing! And now for the "cherry on the top", and the reason I used the word 'dishonesty' - You remove any note of the disruption from System Status. For example, yesterday there was a disruption causing 40 secs (!!!) of latency in response. Today viewing the System Status, yesterday is marker with "No significant issues". That to me is dishonesty and a clear cut lie. Unfortunately, our service is now so deeply connect to the AppEngine framework that leaving this service is currently not an option, but I would definitively not advise or recommend anyone to use the AppEngine today, and my next product will definitely not run on the AppEngine. Regards, - Yoav. -- You received this message because you are subscribed to the Google Groups "Google App Engine" group. To post to this group, send email to [email protected]. To unsubscribe from this group, send email to [email protected]. For more options, visit this group at http://groups.google.com/group/google-appengine?hl=en.
