Support is best effort outside of premier accounts. We will do our best to
help, but there is a lot going on behind the scenes to try to improve
things.

--
Ikai Lan
Developer Programs Engineer, Google App Engine
plus.ikailan.com | twitter.com/ikai



On Wed, Nov 23, 2011 at 2:34 PM, Andrius A <[email protected]> wrote:

> Thank you Ikai.
> I am trying to understand if google is providing any support to
> non-premier accounts. So far I understand that there is no support at all,
> we need to pay for premier account to have support - is that correct? Also,
> I tried to find out if there are any dedicated google people to be working
> full time helping us.
>
> Regards,
> Andrius
>
>
> On 23 November 2011 22:17, Ikai Lan (Google) <[email protected]> wrote:
>
>> I really should remove this from my signature. They're jobs in Google
>> Developer Relations department. The titles themselves are really internal
>> designations and shouldn't matter externally because the overlap of what we
>> do outside Google is similar - so I really should just change my title to
>> "Developer Relations."
>>
>> --
>> Ikai Lan
>> Developer Programs Engineer, Google App Engine
>> plus.ikailan.com | twitter.com/ikai
>>
>>
>>
>> On Mon, Nov 21, 2011 at 9:56 AM, TreKing <[email protected]> wrote:
>>
>>> On Mon, Nov 21, 2011 at 10:48 AM, Andrius A <[email protected]> wrote:
>>>
>>>> Does anyone knows what they stand for and what is the difference?
>>>
>>>
>>> Two second Google search for either title leads to this:
>>> https://sites.google.com/site/googdevreljobs/
>>>
>>>
>>> -------------------------------------------------------------------------------------------------
>>> TreKing <http://sites.google.com/site/rezmobileapps/treking> - Chicago
>>> transit tracking app for Android-powered devices
>>>
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>>
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>
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