It is ridiculous, but you have to pay additional $500 per month if you want to get a response. On Dec 9, 2011 12:34 PM, "radomir" <[email protected]> wrote:
> Can anyone tell me what's expected response time from GAE team in case > of index stuck in Error state? What's your experience? > > I opened production issue (6497) more than 2 days ago requesting index > deletion (as vacuum index didn't help) and still no response from > Google. (The app has billing enabled.) > > I understand there's no guarantee about response time but this is > ridiculous. > > > > On Dec 7, 7:03 pm, radomir <[email protected]> wrote: > > Yes, I followed these instructions (they appeared after unsuccessful > > deployment). In fact, the index that's in Error state wasn't in my > > datastore-indexes.xml at all. Vacuuming didn't delete it. > > > > I even removed two similar indexes (the same properties but in > > different order) but that didn't help. I even have additional problem > > now as after re-enabling these two indexes they're in Building state > > for 8 hours already although database is only 30MB. > > > > Something's definitely broken. > > > > On Dec 7, 6:41 pm, Andreas <[email protected]> wrote: > > > > > > > > > > > > > > > > > did u guys try to: > > > > > - remove the index entry from index.yaml, > > > - vacuum indexes > > > - put the index definition back > > > - update/redeploy the app > > > > > ? > > > > > On Dec 7, 2011, at 12:19 PM, radomir wrote: > > > > > > Exactly the same problem here (app "logdigger1"). I reported > > > > production issue 8 hours ago but still no response from GAE team. > > > > > > - Radomir > > > > > > On Dec 7, 1:13 pm, fredrik <[email protected]> wrote: > > > >> App id: "thenikonfamily" > > > > > >> Index: > > > > > >> - kind: MovieQuestioneer > > > >> properties: > > > >> - name: language_code > > > >> - name: start_date > > > > > > -- > > > > You received this message because you are subscribed to the Google > Groups "Google App Engine" group. > > > > To post to this group, send email to > [email protected]. > > > > To unsubscribe from this group, send email to > [email protected]. > > > > For more options, visit this group athttp:// > groups.google.com/group/google-appengine?hl=en. > > -- > You received this message because you are subscribed to the Google Groups > "Google App Engine" group. > To post to this group, send email to [email protected]. > To unsubscribe from this group, send email to > [email protected]. > For more options, visit this group at > http://groups.google.com/group/google-appengine?hl=en. > > -- You received this message because you are subscribed to the Google Groups "Google App Engine" group. To post to this group, send email to [email protected]. To unsubscribe from this group, send email to [email protected]. For more options, visit this group at http://groups.google.com/group/google-appengine?hl=en.
