This is not directly related to the original post, but speaking of SLA, I was just re-reading it (https://developers.google.com/appengine/sla) and this got me thinking:
"*Eligible Application*" means an Application that has been created by Customer using the High Replication Datastore setting. Does this actually include *any* app, even free quota HRD apps? "Customer" term is not defined anywhere in the SLA (unless I missed it) so, I'm not really sure whether Customer means Billing Administrator (for a paid app) or it now relates to App Engine Premier Account only, or both. Thanks, Alex. On Thursday, April 26, 2012 8:58:27 AM UTC+2, Takashi Matsuo (Google) wrote: > > Hi Nathan, > > I think it's OK now. Are you still seeing this? > > BTW, this list is not a support channel with any kind of SLA. Now > we're offering premier support for that type of demand. > For more details about our premier support, please see: > https://developers.google.com/appengine/docs/premier/ > > Regards, > > -- Takashi > > On Thu, Apr 26, 2012 at 2:43 AM, Nathan Skone <[email protected]> > wrote: > > Application: hs-hbo > > Datastore: High Replication > > Normal latencies: 50ms-200ms > > Today's latencies: 5000ms-10000ms > > Idle Instances: ( Automatic – Automatic ) > > Pending Latency: ( Automatic – Automatic ) > > > > Dear Appengine Team, > > > > This morning the latency of my application saw a sudden spike that has > made > > it unusable for my company's purposes. How can I get assistance with > this > > problem? This is an urgent issue that is directly effecting our > customers. > > > > Thank you, > > Nathan Skone > > DYMO / Mimio - A Newell Rubbermaid Company > > > > -- > > You received this message because you are subscribed to the Google > Groups > > "Google App Engine" group. > > To view this discussion on the web visit > > https://groups.google.com/d/msg/google-appengine/-/O-GXusXXlzsJ. > > To post to this group, send email to [email protected]. > > To unsubscribe from this group, send email to > > [email protected]. > > For more options, visit this group at > > http://groups.google.com/group/google-appengine?hl=en. > > > > -- > Takashi Matsuo | Developer Advocate | [email protected] > -- You received this message because you are subscribed to the Google Groups "Google App Engine" group. To view this discussion on the web visit https://groups.google.com/d/msg/google-appengine/-/pxLGCIDuMHkJ. To post to this group, send email to [email protected]. To unsubscribe from this group, send email to [email protected]. For more options, visit this group at http://groups.google.com/group/google-appengine?hl=en.
