I didn't know about this production issue tracker, thank you very much for the help!
Wencheng btw, for other newbies like me, here is the link: http://code.google.com/p/googleappengine/issues/entry?template=Production%20issue On Fri, May 18, 2012 at 2:55 PM, Wilson MacGyver <[email protected]>wrote: > ouch, have you file a production issue? maybe someone at google can help > you. > > On Fri, May 18, 2012 at 5:54 PM, Wencheng Li <[email protected]> > wrote: > > thanks Mac, but this has been much more than 15 minutes, it was 20 hours > > ago. clearly a bug. > > > > -wencheng > > > > > > On Friday, May 18, 2012 2:48:02 PM UTC-7, Mac wrote: > >> > >> did you wait 15 min? this happened to me once, and i waited 15 mins > >> and the lock disappeared. > >> > >> On Fri, May 18, 2012 at 5:46 PM, Wencheng Li <[email protected]> > >> wrote: > >> > There is a serious bug in App Engine billing setup process. If you > start > >> > a > >> > billing setup and stop at Google Checkout without finishing the whole > >> > process, your billing status will be "Activating Billing" forever and > >> > there > >> > is no way to restart ! Sending email to the support email > >> > [email protected] does not help at all, my couple > >> > emails > >> > haven't got any reply. It has been almost one day since it happened. > My > >> > app > >> > has zero budget because of this error, I have to reduce instance > number > >> > to > >> > keep it under quota limit. > >> > > >> > Does App Engine has support at all? what is the best way to reach the > >> > support team? > >> > > >> > thanks! > >> > Wencheng > >> > > >> > -- > >> > You received this message because you are subscribed to the Google > >> > Groups > >> > "Google App Engine" group. > >> > To view this discussion on the web visit > >> > https://groups.google.com/d/msg/google-appengine/-/b1scDOU_xooJ. > >> > To post to this group, send email to > [email protected]. > >> > To unsubscribe from this group, send email to > >> > [email protected]. > >> > For more options, visit this group at > >> > http://groups.google.com/group/google-appengine?hl=en. > >> > >> > >> > >> -- > >> Omnem crede diem tibi diluxisse supremum. > > > > -- > > You received this message because you are subscribed to the Google Groups > > "Google App Engine" group. > > To view this discussion on the web visit > > https://groups.google.com/d/msg/google-appengine/-/i2UcXHv7cNMJ. > > > > To post to this group, send email to [email protected]. > > To unsubscribe from this group, send email to > > [email protected]. > > For more options, visit this group at > > http://groups.google.com/group/google-appengine?hl=en. > > > > -- > Omnem crede diem tibi diluxisse supremum. > > -- > You received this message because you are subscribed to the Google Groups > "Google App Engine" group. > To post to this group, send email to [email protected]. > To unsubscribe from this group, send email to > [email protected]. > For more options, visit this group at > http://groups.google.com/group/google-appengine?hl=en. > > -- You received this message because you are subscribed to the Google Groups "Google App Engine" group. To post to this group, send email to [email protected]. To unsubscribe from this group, send email to [email protected]. For more options, visit this group at http://groups.google.com/group/google-appengine?hl=en.
