Hi David,

First of all, it seems OK right now. Let me know that's not the case.

If you don't want to put information on the public issue tracker,
please use the "Report Production Issue" located near the right-top
corner of the Admin Console. The report tool will collect some useful
information and convey it to us secretly.

At the same time, I'd suggest using appstats in order to find out the
root cause of your latency first. If a certain RPC is the culprit,
there would be a decent workaround. Basically you can set a particular
deadline on the RPC call, and catch the deadline error and tell the
client to retry.

Besides that, please keep in mind that the performance of each loading
request(sure, actually every single request) may vary, because of
various reasons like actions of other customers in the same cluster,
the load on the system, or some kind of maintenance happening. App
Engine is a multi-tenant cloud platform.

Actually, in that timeframe, I can see that only loading requests of
your application had higher latencies.

Those kind of hiccups are supposed to be automatically addressed and
fixed swiftly(almost always faster than manual intervention like me
doing right now). Additionally, you can set "Min Idle Instances" to a
certain level in order to mitigate this kind of risk, although it will
certainly cost you some more money.

Please let me know if you have further questions.

-- Takashi

On Sat, Jun 2, 2012 at 4:59 AM, Cesium <[email protected]> wrote:
> Hi Takashi,
>
> Thank you for your help!
>
> I sent you an email with some details.
>
> Cheers,
> David
>
> --
> You received this message because you are subscribed to the Google Groups
> "Google App Engine" group.
> To view this discussion on the web visit
> https://groups.google.com/d/msg/google-appengine/-/hD6FC_YSBlsJ.
>
> To post to this group, send email to [email protected].
> To unsubscribe from this group, send email to
> [email protected].
> For more options, visit this group at
> http://groups.google.com/group/google-appengine?hl=en.



-- 
Takashi Matsuo | Developer Advocate | [email protected]

-- 
You received this message because you are subscribed to the Google Groups 
"Google App Engine" group.
To post to this group, send email to [email protected].
To unsubscribe from this group, send email to 
[email protected].
For more options, visit this group at 
http://groups.google.com/group/google-appengine?hl=en.

Reply via email to