Hi Pamela, Re: recommendation It depends on how important the uptime is for you. Whatever you can do to mitigate the risk of having lots of loading requests, will naturally cost you more. For example, stopping setting "Max Idle Instances", settings some "Min Idle Instances", and upgrading to higher instance class like F2, all of them will improve your app's performance and uptime, but lead to a higher bill.
Re: versions Unfortunately the idle instances settings only affect the default version now. So If I were you, I would merge all of them into one default version and try that "Min Idle instances" setting first. Of course, if you feel that your paid application experienced an SLA violation, please fill out the form bellow: http://support.google.com/code/bin/request.py?contact_type=cloud_platform_billing -- Takashi On Wed, Jun 6, 2012 at 6:01 AM, Pamela Fox <[email protected]>wrote: > I raised the instances to 2 and seemed to experience a 5 minute outage > last night. Are the instances per version or across the whole app? I > regularly serve traffic from 3 versions (1 for web, 1 for android, 1 for > iphone), and I don't particularly want any of them to go out. > > Thanks! > > > On Fri, Jun 1, 2012 at 5:27 PM, pamela <[email protected]> wrote: > >> I'll admit I haven't gotten my head wrapped around the optimal >> configuration for instances/latency. Currently my min idle instances >> is just set to automatic, the default. What would you recommend? >> >> Thanks, Takashi! >> >> >> On Jun 1, 5:17 pm, Takashi Matsuo <[email protected]> wrote: >> > I think I can see several 500 errors in your logs, there were little >> > hiccups in our infrastructure at that timeframe. I think it's >> > stabilized now. >> > Most of them were loading requests, so if you set "Min Idle Instances" >> > to appropriate number, you'd be able to mitigate this issue. >> > >> > Thanks, >> > >> > >> > >> > >> > >> > >> > >> > >> > >> > On Sat, Jun 2, 2012 at 8:57 AM, pamela <[email protected]> >> wrote: >> > > Filed a production issue - per pingdom's report, it seems to be going >> > > up and down (though I've only caught it down): >> > >http://dl.dropbox.com/u/10998095/Screenshots/4l6dnmrcx2re.png >> > >> > > On Jun 1, 4:40 pm, Takashi Matsuo <[email protected]> wrote: >> > >> Hi Pamela, >> > >> > >> I'm going to escalate it to the engineering team, but could you file >> a >> > >> production issue? >> > >> > >> On Sat, Jun 2, 2012 at 8:31 AM, pamela <[email protected]> >> wrote: >> > >> > I'm getting a 500 on app ID everyday-app, for the last 5 minutes. I >> > >> > don't see them in my logs, so seems like an App Engine issue. Can >> you >> > >> > confirm/fix? >> > >> > >> > -- >> > >> > You received this message because you are subscribed to the Google >> Groups "Google App Engine" group. >> > >> > To post to this group, send email to >> [email protected]. >> > >> > To unsubscribe from this group, send email to >> [email protected]. >> > >> > For more options, visit this group athttp:// >> groups.google.com/group/google-appengine?hl=en. >> > >> > >> -- >> > >> Takashi Matsuo | Developer Advocate | [email protected] >> > >> > > -- >> > > You received this message because you are subscribed to the Google >> Groups "Google App Engine" group. >> > > To post to this group, send email to >> [email protected]. >> > > To unsubscribe from this group, send email to >> [email protected]. >> > > For more options, visit this group athttp:// >> groups.google.com/group/google-appengine?hl=en. >> > >> > -- >> > Takashi Matsuo | Developer Advocate | [email protected] >> >> -- >> You received this message because you are subscribed to the Google Groups >> "Google App Engine" group. >> To post to this group, send email to [email protected]. >> To unsubscribe from this group, send email to >> [email protected]. >> For more options, visit this group at >> http://groups.google.com/group/google-appengine?hl=en. >> >> > -- > You received this message because you are subscribed to the Google Groups > "Google App Engine" group. > To post to this group, send email to [email protected]. > To unsubscribe from this group, send email to > [email protected]. > For more options, visit this group at > http://groups.google.com/group/google-appengine?hl=en. > -- Takashi Matsuo | Developer Advocate | [email protected] -- You received this message because you are subscribed to the Google Groups "Google App Engine" group. To post to this group, send email to [email protected]. To unsubscribe from this group, send email to [email protected]. For more options, visit this group at http://groups.google.com/group/google-appengine?hl=en.
