Hi Arun,

Thanks for the feedback. We're working on it, and it will be fixed soon.

-- Takashi



On Sat, Jun 30, 2012 at 1:38 PM, aramanuj <[email protected]> wrote:

> Hi Takashi,
>
> Can you put this URL in the Billing Settings section of the Admin Console?
> This is the 3rd time in the recent past the same issue has come up
> (including mine), and perhaps the second time that I've seen this URL
> posted on the group. There is an email address in the Billing Settings, but
> I got no response from there when I reported this issue sometime back.
> Seems like the form based post is better than the email provided in the
> Admin Console?
>
> Ideally, we need a "Pay Now" option so that existing charges can be
> cleared at anytime (say, if the first payment did not go through for some
> reason). For now, the only option would be to make billing changes just
> before the charges are automatically cleared.
>
> Regards,
> Arun
>
>
> On Saturday, June 30, 2012 3:17:55 AM UTC+5:30, Takashi Matsuo (Google)
> wrote:
>>
>>
>> If you have some issues related to the billing, please read our FAQ first:
>> https://developers.google.com/**appengine/kb/billing<https://developers.google.com/appengine/kb/billing>
>>
>> and if this does not help please fill out this form:
>> http://support.google.com/**code/bin/request.py?hl=en&**
>> contact_type=cloud_platform_bi**lling&rd=1<http://support.google.com/code/bin/request.py?hl=en&contact_type=cloud_platform_billing&rd=1>
>>
>> -- Takashi
>>
>>
>> On Fri, Jun 29, 2012 at 7:01 AM, mc <[email protected]> wrote:
>>
>>> I'm having the same issue.   I've had this problem in the past and it
>>> lasted several weeks. This is very concerning since it prevents me from
>>> managing my application properly.
>>>
>>> Is there some way to escalate issues with the Google App Engine Team
>>> when an application is dead ?
>>>
>>>
>>>
>>> On Friday, June 22, 2012 7:43:53 PM UTC-7, draftpik wrote:
>>>>
>>>>
>>>> App Engine has shut off our nhldraftpik app due to the max daily budget
>>>> being met.  I would like to increase the budget, but I am completely unable
>>>> to change the billing limit.  It says:
>>>>
>>>> Billing Status: Changing Daily Budget
>>>>
>>>> Your account has been locked while we process your budget changes. If
>>>> you were redirected to Google Checkout but did not complete the process,
>>>> your settings will remain unchanged. *(You will be able to make
>>>> changes to your budget settings again once the outstanding payment is
>>>> processed.)*
>>>>
>>>> *
>>>> *
>>>>
>>>> Please advise ASAP what I can do to work around this serious failure of
>>>> Google's billing system.
>>>>
>>>>
>>>> Thank you,
>>>>
>>>>
>>>> Brian
>>>>
>>>
>>> On Friday, June 22, 2012 7:43:53 PM UTC-7, draftpik wrote:
>>>>
>>>>
>>>> App Engine has shut off our nhldraftpik app due to the max daily budget
>>>> being met.  I would like to increase the budget, but I am completely unable
>>>> to change the billing limit.  It says:
>>>>
>>>> Billing Status: Changing Daily Budget
>>>>
>>>> Your account has been locked while we process your budget changes. If
>>>> you were redirected to Google Checkout but did not complete the process,
>>>> your settings will remain unchanged. *(You will be able to make
>>>> changes to your budget settings again once the outstanding payment is
>>>> processed.)*
>>>>
>>>> *
>>>> *
>>>>
>>>> Please advise ASAP what I can do to work around this serious failure of
>>>> Google's billing system.
>>>>
>>>>
>>>> Thank you,
>>>>
>>>>
>>>> Brian
>>>>
>>>
>>> On Friday, June 22, 2012 7:43:53 PM UTC-7, draftpik wrote:
>>>>
>>>>
>>>> App Engine has shut off our nhldraftpik app due to the max daily budget
>>>> being met.  I would like to increase the budget, but I am completely unable
>>>> to change the billing limit.  It says:
>>>>
>>>> Billing Status: Changing Daily Budget
>>>>
>>>> Your account has been locked while we process your budget changes. If
>>>> you were redirected to Google Checkout but did not complete the process,
>>>> your settings will remain unchanged. *(You will be able to make
>>>> changes to your budget settings again once the outstanding payment is
>>>> processed.)*
>>>>
>>>> *
>>>> *
>>>>
>>>> Please advise ASAP what I can do to work around this serious failure of
>>>> Google's billing system.
>>>>
>>>>
>>>> Thank you,
>>>>
>>>>
>>>> Brian
>>>>
>>>  --
>>> You received this message because you are subscribed to the Google
>>> Groups "Google App Engine" group.
>>> To view this discussion on the web visit https://groups.google.com/d/**
>>> msg/google-appengine/-/**0dXpJNVTDskJ<https://groups.google.com/d/msg/google-appengine/-/0dXpJNVTDskJ>
>>> .
>>>
>>> To post to this group, send email to 
>>> google-appengine@googlegroups.**com<[email protected]>
>>> .
>>> To unsubscribe from this group, send email to
>>> google-appengine+unsubscribe@**googlegroups.com<google-appengine%[email protected]>
>>> .
>>> For more options, visit this group at http://groups.google.com/**
>>> group/google-appengine?hl=en<http://groups.google.com/group/google-appengine?hl=en>
>>> .
>>>
>>
>>
>>
>> --
>> Takashi Matsuo
>>
>  --
> You received this message because you are subscribed to the Google Groups
> "Google App Engine" group.
> To view this discussion on the web visit
> https://groups.google.com/d/msg/google-appengine/-/I0jqrTUorCkJ.
>
> To post to this group, send email to [email protected].
> To unsubscribe from this group, send email to
> [email protected].
> For more options, visit this group at
> http://groups.google.com/group/google-appengine?hl=en.
>



-- 
Takashi Matsuo

-- 
You received this message because you are subscribed to the Google Groups 
"Google App Engine" group.
To post to this group, send email to [email protected].
To unsubscribe from this group, send email to 
[email protected].
For more options, visit this group at 
http://groups.google.com/group/google-appengine?hl=en.

Reply via email to