Hello Google AppEngine team and GAE developers, Just a heads up on status of migration tool (*for devs to be aware and prepared*) and am begging for support from Google.
We have a major release that migrates our app from M/S to HRD (*with all the goodies like XA transaction & Full Text Search*) that was supposed to be executed a week ago. First we hit 2 bugs in HRD migration tool: 1. *Migration failed due to old unindexed string properties with values > 500 chars* (*it was possible to save such in old SDK*). Fixed by re-putting entities ourselves by executing map/reduce. 2. *Migration failed due to blob reference key to non existed blobs* (*there are no reference constrains so no wonder we had a few in DB*). Fixed ourselves by removing bad references using map/reduce. For those 2 issues we have a production issue ticket: http://code.google.com/p/googleappengine/issues/detail?id=7787 Once this was fixed by us after getting information on root cause from Google (*there is no way to find errors details by yourself*) we decided to revert migration and execute it from scratch. And I guess it was our mistake. The migration process got stuck in "Sync - Reverting..." state for 4 days by now: *Sync*Reverting... I've raised a separate issue for this 3 days ago: http://code.google.com/p/googleappengine/issues/detail?id=7822 Still no answer after 24 hours. *To developers*: 1. I advise you to check your data before migration for those 2 issues described above. 2. Try avoiding reverting if possible *To Google GAE team*: 1. It would be VERY cool for us (*GAE customer*) to be able to see error logs for the migration process. 2. It would be VERY-VERY cool to get response on production issues at least in 1 working day (*24 hours*). We are paying customers and while nto BIG ones but w do spend around $1K per month on GAE and do expect some support. Why don't hire at least 1 person who would manage tickets and be responsible for keeping your customers updated? 3. Please help us to migrate to HRD - we are eager to move! 4. And thanks for the wonderful platform! Happy coding to everyone. Alex http://www.myclasses.org/ - Powered by GAE -- You received this message because you are subscribed to the Google Groups "Google App Engine" group. To view this discussion on the web visit https://groups.google.com/d/msg/google-appengine/-/wK_m8nnpXwcJ. To post to this group, send email to [email protected]. To unsubscribe from this group, send email to [email protected]. For more options, visit this group at http://groups.google.com/group/google-appengine?hl=en.
