My experience with presence notifications is also that they are unreliable. 
Channel API has some problems, you can read this topic for more:
https://groups.google.com/forum/?fromgroups=#!searchin/google-appengine/channel$20unreliable/google-appengine/lqaCMEj8IyQ/7eWTcLqJxWsJ

I have created an issue some time ago re presences problem, please star it. 
It is as simple as adding a timestamp to presence notification.
http://code.google.com/p/googleappengine/issues/detail?id=8151

PS Btw for about a month now there is a new problem that working channel 
stops receiving messages w/o any errors for undefined period of time and 
then may start receiving them again...

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