One consequence of dumping support onto Stack Overflow is that there no longer seems to be a group of familiar names and faces who, well, are a Community. Now if feels like I'm in a forgotten outpost of a once-great empire, and I have no idea if I'm the one who is forgotten, or if the empire is dying and I just have not received word yet.
johnP On Friday, November 23, 2012 10:17:33 AM UTC-8, Brandon Wirtz wrote: > > *Couldn’t agree more.* > > * * > > In the past, quota limits were based on 2 conflicting objectives: > > - discouraging people from building non-scalable applications by > restricting APIs & time limits. > - discouraging people from using app engine at an "unfair" cost during > the request pricing regime. > > Except Google has straight up told me some of the issues I’m hitting are > the result of a 3rd conflict. > Not allowing you to build a Denial of service platform. (I am not allowed > to work with 3rd party API’s at rate greater than Google will allow) > > > > I agree by default you shouldn’t be able to build a DoS platform, but you > should be able to get the training wheels to come off, and not have them > randomly comeback, or be able to get them removed when you need in a > reasonable amount of time. > > > > My issues are much more simple: > > That support sucks. > > That changes are made without documentation. > > > > Seriously. Anyone want to raise their hand and tell me how great the > support is? Or how it got better when it moved to Stack Overflow? Support > is primarily outsourced. You hope the community can help with your issue. > From this thread you can tell how well that works. > > The community can’t fix a down instance, or that you are locked out of > pushing versions because they had a glitch during your upload and appcfg > thinks you are in more than one upload. Which usually happens when > something is broken, and you might need to push a new version. The > community can’t fix that Memcache is slow, or that for some reason your > datastore is in read only mode. Everyone on this list had experienced the > joys of this kind of thing. Most people end up on this list because they > experienced this kind of thing, and it was their first introduction to the > group. > > > > Anyone want to raise their hand and say, “Yeah I get notifications when > they change how the request scheduler works, Google is so great about > telling me about tweaks, that just before they do a push I update my > min-max idle thread and my pending latency settings”. I didn’t think so. > Edgecache how many support threads are there in this group because > EdgeCache changed its behavior? AppsForDomains Policy changes… “we added a > new word to our list of words you can’t have in your domain, Fart is now > included, So SFARTInstitute.com is down” AwesomeSauce. > > > > None of those issues are Python, Go, or Java. None of those issues are > “this one feature I was using broke”. These are inherent in the way Google > has chosen to do business. That they have picked a modus operandi that is > not compatible with enterprise scale applications. > > > > > -- You received this message because you are subscribed to the Google Groups "Google App Engine" group. To view this discussion on the web visit https://groups.google.com/d/msg/google-appengine/-/SZo6azZnrpAJ. To post to this group, send email to [email protected]. To unsubscribe from this group, send email to [email protected]. For more options, visit this group at http://groups.google.com/group/google-appengine?hl=en.
