I'm currently working on a CRM and help desk application where I wanted to 
add a dial button to easily call back customers by phone (PSTN).

Now paragraph 4.3(f) of the Terms of Service is forbidding to:

(f) use the Service to operate or enable any telecommunications service or 
in connection with any Application that allows End Users to place calls to 
or to receive calls from any public switched telephone network; 

The dial button would just trigger an XHR call to the PBX that sets up the 
call between the user's and the customer's phones. The phone call does not 
touch appengine at all.

So would that dial button still be in violation of the Terms of Service?

-- 
You received this message because you are subscribed to the Google Groups 
"Google App Engine" group.
To view this discussion on the web visit 
https://groups.google.com/d/msg/google-appengine/-/ba5omQKj_yAJ.
To post to this group, send email to [email protected].
To unsubscribe from this group, send email to 
[email protected].
For more options, visit this group at 
http://groups.google.com/group/google-appengine?hl=en.

Reply via email to