Thanks. I have requested the quota increase. It has been a week now and I 
have had a billing charge on the new app cleared several days ago. Still no 
fix. Upgrading to premier is $500/month which simply doesn't make sense at 
the moment for my app. I would happily pay for support call if there was a 
way! It seems to be that getting NO support or $500/month support are too 
extreme - would love an alternative (is there?).

On Tuesday, 22 January 2013 11:22:09 UTC-7, Takashi Matsuo (Google) wrote:
>
>
> Hi David,
>
> Have you requested a quota increase with the following form?
>
> https://docs.google.com/spreadsheet/viewform?formkey=dENESzEwNzJiZEdpQkRzTl9RNElVWUE6MQ#gid=0
>
> For developer support, consider signing up to the premier account:
> https://developers.google.com/appengine/docs/premier/
>
>
> On Tue, Jan 22, 2013 at 8:18 AM, David Hogg <[email protected]<javascript:>
> > wrote:
>
>> I migrated my paid app (app id = happyrituals) from Master/Slave to HRD. 
>> Since that time my app has been seriously broken due to a Mail limit of 100.
>>
>> Beside the limit it indicates in red "Limited" - which appears to 
>> indicate a "Safety Limit" of some kind. I don't understand why this limit 
>> cropped up. I do have a task queue from which those calls make mail calls. 
>> I have tried setting stronger limits on the queues, setting retry limits on 
>> the queue, to no avail.
>>
>> Any suggestions? With each passing day this is becoming a bigger headache 
>> for my customers. Is it possible to pay for developer support to get help 
>> with a show stopper issue like this? 
>>
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>
>
>
> -- 
> Takashi Matsuo | Developers Advocate | [email protected] <javascript:>
>  

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