Thank you for bringing these issues to our attention. We are seeing a number of payment failures on GAE accounts recently and are actively investigating issues on our side. Sorry about the inconvenience it has caused you. We are working on resolving the issues.
On Friday, August 16, 2013 12:55:57 PM UTC-7, Ken Bowen wrote: > > I also got > "couldn't process a payment with your Visa…...for $0.02 on Aug 4, > 2013". > > It's a Citicard that has been on the GAE account for many months (and the > card has be in continual use for over 10 years). I only got the email > yesterday (8/15). I called Citibank. They checked and stated that the > charge was presented on Aug 3, and that it was approved, and there were no > presentations or transactions showing on the 4th. > > I managed to fix it by going to Billing > Billing Settings, and clicking > the Edit next to the Primary (and only form of payment), then clicking OK, > and then clicking "Activate this …" (or whatever it actually said.) In > 5-10 minutes, the Billing Settings and Billing Status pages looked correct, > and I was able to make a manual payment (for 0.03) which showed on Billing > Transactions. > > So I got over it. But this is NOT that way an organization which claims > to be world-class should treat it's customers. > > I can't prove it, but I believe that my setup for running our GAE app off > a custom domain was broken by this. But I'll post that separately. > > --Ken -- You received this message because you are subscribed to the Google Groups "Google App Engine" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at http://groups.google.com/group/google-appengine. For more options, visit https://groups.google.com/groups/opt_out.
