Can't believe this ... billing cannot be setup and NO workaround to it ...
I created an google apps account, connected it to my GAE app, no email, and TRIED to setup billing on it ... I get an error that it cannot be completed but no reason for the failure .. I got a PIN, called the billing people, explained the problem, collected information for them and emailed it to them ... took about 2 hours ... Today -- I get the following response indicating that it is in fact a problem but it CANNOT be fixed ... So, will this google apps be discontinued at the end of the trial because I cannot add the billing ? Unbelievable ^ google --- Here is the response I got Hello James, Thanks for your patience. After reviewing the information you provided, we believe that you may be affected by a known issue on our end. Here are some details about the issue: Description: When trying to set up your billing account, you receive the message "An error has occurred. Dismiss" How to diagnose: -Sign into Google Apps admin console -Click 'Set Up Billing' button -Receive error "An error has occurred. Dismiss" *Workaround: There is currently no workaround for this issue.* If this doesn't sound like your issue, please click the link below so that we can continue working with you to identify your issue: **** LINK REMOVED **** If this does sound like your issue, from now on you'll receive regular updates from our Known Issues Team. If you ever need to speak with a support agent directly, you can reply to this message and an agent will follow up with you. Thank you for contacting Support. We apologize for any inconvenience this issue may have caused and will make sure you stay informed while we work to resolve it. Sincerely, Google Enterprise Support --- To respond to this comment, please login to your support portal and respond to the comment from there. The owner of your Case will be notified of any updates you make. Regards, Google Enterprise Support +++ [ref:_00D00VNwG._50060TvnRN:ref] On Thursday, December 6, 2012 6:42:42 PM UTC-8, Greg wrote: > > Just saw that Google Apps is no longer free for > businesses<http://googleenterprise.blogspot.co.nz/2012/12/changes-to-google-apps-for-businesses.html> > . > > I have no problem paying for a Google Apps account where I actually use > Google apps, but at the moment you have to have a Google Apps account to > link a domain to an Appengine app. Some of our apps have two or three > domains showing the same app, and because you need to have an account for > each email address that Appengine sends email from, we have three or four > accounts per domain. So this is potentially going to add $600 per year to > our costs - all for virtual accounts that don't actually use Google Apps at > all. > > Can someone from Google comment please? Either Google Apps accounts need > to remain free if they are associated with Appengine apps, or there needs > to be another way to link domains (and authorise email addresses) for > Appengine. > > > -- You received this message because you are subscribed to the Google Groups "Google App Engine" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at http://groups.google.com/group/google-appengine. For more options, visit https://groups.google.com/groups/opt_out.
