Over the past few years we have fallen behind on updating our issue tracker 
on Google Code. But since getting feedback from our users is vital to us, 
we will be renewing our focus on making the tracker useful to you.

We must work through the large number of open issues which exist today. 
Many of the older issues issues represent popular feature requests, but 
others were opened long ago and are no longer relevant to the person who 
opened them or to the App Engine community.

We wish to fix this so that developers can easily find and follow issues 
which apply to them. So, over the next few weeks we will review open issues 
and close those that are obsolete and merge related issues together when 
possible.

There is much work to do here, and in some cases we may inadvertently close 
issues which are still relevant and important. If an issue which affects 
you is closed and marked as obsolete or as a duplicate of another issue, 
please comment on the issue so we can take another look.

How you can help

--------------------------

1. Check for a duplicate first. If so, star that issue. We often do sorts 
by number of stars, so if it's a common issue, lots of duplicates can cause 
us to miss it

2. Write a clear, concise bug report. This is a report that needs to be 
read several times. Write very clearly reproduction steps, OS, SDK version 
and post code if you can. If we can't understand the bug report, we will 
close it. 

3. Follow up. We will sometimes post questions in the bug. If we don't 
receive a response, we will close the bug. Also - if it turns out to be 
user error, it helps us a lot if you post your fix. This sometimes helps us 
expose places where we can improve our documentation.

Thank you all in advance for your support and commitment.

-- 

Jesse Scherer | Technical Program Manager | [email protected]

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