So you're saying that your account was compromised, and the attacker uploaded a new app to your app engine account and used it to send bulk e-mails? Or, did you have an endpoint that wasn't secured that allowed them to do the same, and the admin e-mail was the sender? Would you be willing to provide more color around this attack so other users don't suffer the same?
On Wednesday, December 3, 2014 11:41:54 AM UTC-8, Wayne Smith wrote: > > My apps account is only used for admin and so not logged into on any > regular basis. On 19th July it was compromised and used to send out a bulk > load of spam emails, at which point it was suspended by google who did't > give us any notification of this at all. It's only recently that I > attempted to login to add a user and discovered the account had been > suspended. > > Contacting Google was a nightmare, with each reply just saying we hold a > free apps account and support is not given. After various posts on the > google apps forum I finally received help from the support centre. Once in > contact they were very helpful and quick to resolve the issue, although I > am still left with no access to app engine, which is hosting our currently > offline website. > > Unfortunately the link you provide does get me far. I am unable to access > the Google for Work Support Centre > <https://enterprise.google.com/supportcenter> , account suspended. As a > free apps account holder I am unable to access either the email or phone > support. > > All other user accounts on our domain are able to access app engine > without issue, so this is just related to my user. > > Wayne > > > On Wednesday, 3 December 2014 19:02:54 UTC, Kaan Soral wrote: >> >> This is extreme, why was your account suspended? (I think google accounts >> shouldn't be suspended easily, as we probably all depend on google for many >> things, work/life related) >> >> I always steer away from help documents like these, yet this one might be >> useful: https://support.google.com/cloud/answer/3420056 >> > -- You received this message because you are subscribed to the Google Groups "Google App Engine" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at http://groups.google.com/group/google-appengine. For more options, visit https://groups.google.com/d/optout.
