I deployed two apps to appengine over a month ago, and made an email quota increase request immediately, because it defaults to the crippling quota of 100 a day.
My first request was outright denied - awesome. That took well over a week. With no alternative or recourse, I just resubmitted the request, which resulted in an email asking me to provide appids of other apps with billing enabled. I have roughly 75 apps on appengine under various silver, gold etc support/billing plans, so I just submitted a random selection of about 5. This has resulted in nothing for about 2 weeks, when I've now suddenly got an email telling me that it's underway, and this time I'll DEFINITELY get a response in 5 business days. A) this is dumb and a killer for apps being deployed for the first time. A month to get up and running is a joke, on a paas offering B) you guys can see all the apps I have, why do I have to supply you with app-ids C) can someone get these damn things approved, I'm sick of waiting D) clearly no one is dealing with these requests and it's embarrassing that you have a 5 day SLA, but worse that you can't even come close to meeting it. I understand why the restriction is there, but it's a heavy handed mechanism and why am I, a heavy using, long term customer, being punished for it? -- You received this message because you are subscribed to the Google Groups "Google App Engine" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at http://groups.google.com/group/google-appengine. To view this discussion on the web visit https://groups.google.com/d/msgid/google-appengine/e4b6aafe-24f9-4e19-beba-875a47ee690d%40googlegroups.com. For more options, visit https://groups.google.com/d/optout.
