Hi,

Unfortunately the process that suspends and unsuspends projects is not 
handled by the Cloud Platform Support team but a separate one, so it's not 
something I can easily check for you.

In the meantime, normally these requests are handled in business days only, 
and has the weekend just passed, I think this might be what happened here.

Normally most requests are resolved promptly, but the odd case can 
sometimes take a little bit longer to figure out, so this might be what 
you're unfortunately experiencing here.

I hope this clarifies your questions a little bit.

Have a great day

On Monday, July 27, 2015 at 6:55:15 AM UTC-4, Shezad Aibara wrote:
>
> one of our GAE project got a Billing account violation and google has 
> suspended the project.. 
>
> we made the necessary billing account changes and filled in the petition 
> as GAE requested us to do.. This was 5 days ago.. the project still appears 
> to be suspended and under review.
>
> Am I doing something wrong? the appeal form states that the issue would be 
> resolved in 48 hours yet it been more than 5 days.. How long should I wait 
> for this?
>
> Am I missing something?
>
>
>

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