Thanks Ryan. I've created an issue in the issue tracker: https://code.google.com/p/googleappengine/issues/detail?id=12223
Currently the ping is fine. In the issue I've given the information you asked: - the output of ping requests when the failure happened - tracert now (I don't have tracert when ping was failing) - my location (Bangalore, India) - app id: nittio-live Regards, Aravindan. On Thursday, 6 August 2015 19:06:42 UTC+5:30, Ryan (Cloud Platform Support) wrote: > > Salutations Aravindan, > > Our Issue Tracker <https://code.google.com/p/googleappengine/issues/entry>is > the best forum to report this. When you create it I need a few ping > requests that fail, a tracert, your location and App ID. When you create it > please post it here and I will investigate it. > > Side note, I have been pining for a while now without issue. > > On Thursday, August 6, 2015 at 6:05:14 AM UTC-4, Aravindan Rs wrote: >> >> We have a blog subdomain which is served by blogspot.com. To enable >> this, the CNAME is configured to "ghs.googlehosted.com". We are >> noticing the intermittent timeout for this site as well. Here again, the IP >> address is "*74.125.200.121*" - the same rouge IP which is timing >> out intermittently. >> >> I'm able to consistently ping many other google IP addresses (around the >> above specified IP address). Only this IP seems to have the issue. >> >> *What is the right forum to report such issues to Google?* >> *Is there some workaround (routing to another IP address in the google IP >> farm) to get our site working?* >> >> On Thursday, 6 August 2015 15:04:01 UTC+5:30, Aravindan Rs wrote: >>> >>> Background >>> >>> We have a google app engine app serving a custom domain (https). The >>> setup has been working for over 2 years now (initially it was http and we >>> shifted to https around 6 months ago). Past one month we are facing >>> intermittent issues of pages timing out/long delays (over 20-30 seconds to >>> load instead of usual 1-2 seconds). When we access our app directly via the >>> appspot url, it works consistently. >>> >>> Debugging the issue we realized the following: >>> >>> When I ping our appspot link (https://appid.appspot.com), the IP >>> address is *74.125.130.141* and it ping consistently >>> >>> - When I ping our custom URL (https://www.appdomain.com), the IP >>> address is *74.125.200.121*and ping fails intermittently >>> - When ever the IP address is pingable, our app works fine. When >>> ever the app is timing out, the ping also fails. >>> - The failing IP address seems to be one of the IPs in google IP >>> address range - see output of https://ipdb.at/ip/74.125.200.121 >>> - The CNAME record for my domain for the host "www" points to >>> ghs.googlehosted.com >>> >>> Questions >>> >>> - Has anything changed within google app engine IP mapping in the >>> recent months? >>> - Is there a way I can force my custom domain to reach a "stable" IP >>> address within the google app engine farm? >>> - >>> >>> -- You received this message because you are subscribed to the Google Groups "Google App Engine" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at http://groups.google.com/group/google-appengine. To view this discussion on the web visit https://groups.google.com/d/msgid/google-appengine/3bfe2390-f363-40e2-bb9a-5a7deee77f85%40googlegroups.com. For more options, visit https://groups.google.com/d/optout.
