Hey Ruslan,

Google Groups isn't really the best place to post such a thread, since this 
forum is meant for more general discussion of the platform rather than 
individual technical issues. I suggest posting a thread to the public issue 
tracker <http://code.google.com/p/google-appengine/issues/list> in 
instances such as these where it doesn't appear to be caused by your own 
code/configuration, with something breaking compared to the documentation / 
expectation. 

Nonetheless, I'm glad to help out for now. It used to be possible to view 
the ah-builtin-python-bundle module (the module handling the Datastore 
backup) from the "Monitoring > Logs" view of the Developers Console, but 
this doesn't appear possible anymore. You can, however, still view these 
logs in the old console at appengine.google.com. Let me know if you can 
find the cause of the errors by inspecting the logs there.

Best wishes,

Nick

On Tuesday, September 1, 2015 at 10:25:04 AM UTC-4, Ruslan Ragimov wrote:
>
> Hello everybody!
>
> Need help! I cannot backup my database on app engine using datastore admin 
> because I get 500 "Server Error" by opening datastore admin. 
> Can anybody help me? 
>
> The url which I can see at the moment of 500 server error is:
>
>
> https://ah-builtin-python-bundle-dot-bitstars-armro.appspot.com/_ah/login_redir?claimid=https://www.google.com/accounts/o8/id&continue=https://ah-builtin-python-bundle-dot-bitstars-armro.appspot.com/_ah/datastore_admin%3Fapp_id%3Ds~bitstars-armro
>
> This app has a custom domain configured on www.holobuilder.com. But I 
> don't think that this is the problem. Because I already have other apps 
> with custom domains which are works with datastore admin without problems. 
> One thing is that I use a shiro authentication on www.holobuilder.com and 
> on other apps just build in google authentication. May it cause the 
> problem? 
>
> And why I can't see any errors in the log on app engine...?!
>
> I will be happy for any help!
>
> Cheers!
>

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