Hey Ben, If you or anyone at your company have an issue to report during normal use, rather than a specific issue for which you'd like one-on-one technical support, you should post to the Public Issue Tracker for the relevant product, such as App Engine <http://code.google.com/p/google-appengine/issues/list>, Cloud SQL <http://code.google.com/p/googlecloudsql/issues/list>, the gcloud SDK tool <https://code.google.com/p/google-cloud-sdk/issues/list>, or the Cloud Platform generally <https://code.google.com/p/google-cloud-platform/issues/list> - this is the proper way to treat an issue with GAE. As explained above and in many threads in this forum, this forum isn't the right place to report issues, but is meant for high-level discussion.
While people do nonetheless make threads in this forum when experiencing an issue, the vast majority of the time they're the only one experiencing the issue, and it traces back to their own actions (incorrectly following a tutorial, misusing a certain pattern, failing to read and understand error output, etc). Rarely, though it does happen, they're posting (as here) about an issue which affects multiple users (perhaps unbeknownst to them at the time of posting). In such a case, it's regardless better to post in the Public Issue Tracker for the appropriate product, since this allows us to properly tag the thread for response by engineering who work on the issue, and keep this forum freed up for what it should be for, general and high-level discussion, instead of issue tracking. So, feel free to create a PIT thread for this issue if you can't find one already to star or comment on. From a quick search of my own, it seems nobody has reported this issue properly yet. Including verbose logs output and as much information as possible about the issue and your system are going to make sure that it's processed as quickly as possible. On Monday, December 14, 2015 at 5:28:53 PM UTC-5, Ben Plowman wrote: > > Hi Nick, > > Phua's request is pointing out a widespread issue with Google App Engine, > which my company is also experiencing, and not a request for one-on-one > technical support. As he points out, the command previously worked fine but > has stopped working, so it's not like he is a beginner asking for simple > help. It is a bug with GAE, so please treat it as such. > > > On Monday, December 14, 2015 at 1:58:15 PM UTC-8, Nick (Cloud Platform > Support) wrote: >> >> Hey Phua, >> >> You should consider posting threads like this, asking for specific-issue >> one-on-one technical support, to StackOverflow <http://stackoverflow.com>, >> or getting a Support Package from Google Cloud Platform Support >> <http://cloud.google.com/support>. We monitor relevant tags on Stack >> Overflow and Server Fault <http://serverfault.com>, etc., and there are >> much larger communities there anyways. This forum is meant for more >> high-level discussion about the platform and services, so a thread like >> this is somewhat off-topic. When you post there, be sure to include the >> output I mentioned, along with any other information you think might be >> useful to someone attempting to debug the issue from the other side of the >> world, with no access to your system. >> >> Best of luck! >> >> >> >> On Tuesday, December 8, 2015 at 7:21:22 PM UTC-5, Nick (Cloud Platform >> Support) wrote: >>> >>> Can you attempt to run the gcloud command with --verbosity DEBUG, and as >>> well, can you check to be sure that "promote" is working properly? If you >>> were pushing to another version than default, that would explain why >>> visiting the default through the API explorer showed no updates. >>> >>> On Tuesday, December 8, 2015 at 12:33:25 AM UTC-5, Phua Khai Fong wrote: >>>> >>>> Update: >>>> >>>> If I use appcfg.py to deploy, the cloud endpoints gets updated. >>>> >>>> Only when using gcloud it does not get updated. >>>> >>>> >>>> On Tuesday, 8 December 2015 08:45:14 UTC+8, Phua Khai Fong wrote: >>>>> >>>>> This started yesterday for me from 7th Dec 2015. >>>>> >>>>> After successful deployment of an app, the cloud endpoints part is not >>>>> updated. >>>>> >>>>> Checking from the admin console logs, both >>>>> /_ah/spi/BackendService.logMessages and >>>>> /_ah/spi/BackendService.getApiConfigs return status 200 >>>>> >>>>> If I use api explorer on the >>>>> https://version-dot-appid.appspot.com/_ah/api/explorer, I can see the >>>>> updated endpoints. >>>>> >>>>> But using api explorer on the default version does not show the >>>>> changes. >>>>> >>>>> I am using "gcloud preview app deploy app.yaml --promote" to deploy, >>>>> it was working fine previously. >>>>> >>>>> What can I do to fix this? I need the updates to the cloud endpoints >>>>> badly. >>>>> >>>> -- You received this message because you are subscribed to the Google Groups "Google App Engine" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at https://groups.google.com/group/google-appengine. To view this discussion on the web visit https://groups.google.com/d/msgid/google-appengine/89740501-c914-492c-8175-67acae833c0c%40googlegroups.com. For more options, visit https://groups.google.com/d/optout.
