Hey Keith, Excellent points and a good description of the value of posting parallel to the more formal issue tracker process. I hope everyone is getting assistance in the proper place, and this thread can definitely fulfill a useful purpose for users to compare situations, etc.
Best wishes, Nick On Tuesday, February 2, 2016 at 6:32:27 PM UTC-5, Keith Marsh wrote: > > Hi Nick. > > Understood. Get your issues in. > > That said, because the tracker is private, this is good platform for > > - us to share symptoms so we can better glimpse the big picture > - understand you're not the only one going through the pain > - people to find in the future when they encounter similar issues down > the road > - visibility; a GCP manager reached out to me directly because of this > thread (which was greatly appreciated). > > So from my experience on this thread, I think 6 of one and half a dozen of > the other works well. > > Keith > > > On Tuesday, 2 February 2016 23:09:40 UTC, Nick (Cloud Platform Support) > wrote: >> >> Hey Folks, >> >> Just wanted to reiterate: the best way to get support for a production >> issue is to file a Public Issue Tracker >> <https://code.google.com/p/googleappengine/issues/list> issue or to open >> a support case <http://cloud.google.com/support>. The information >> provided here should be grouped into such a form so that it can be usefully >> included as part of a formal process to get the issue looked at. >> >> On Tuesday, February 2, 2016 at 2:43:28 PM UTC-5, Jeff Deskins wrote: >>> >>> Here is snapshot I took earlier of one of my apps struggling to keep one >>> instance running during low traffic. >>> >>> This graph normally shows straight line for one instance running >>> smoothly. It's now choppy with instances constantly stopping and starting. >>> >>> >>> <https://lh3.googleusercontent.com/-oGcgJ915SvU/VrEGUIwavdI/AAAAAAAAVAs/IgWxU6xrjKk/s1600/Screen%2BShot%2B2016-02-02%2Bat%2B11.23.32%2BAM.png> >>> >>> >>> On Tuesday, February 2, 2016 at 1:22:46 PM UTC-6, Mauricio Lumbreras >>> wrote: >>>> >>>> >>>> Hello >>>> from past two days there was a constant recycling of instances >>>> I filled a ticket to support but the answer is from the book >>>> Now I'm suffering instances that are killed about 2 or 3 minutes after >>>> are created in spite there is some traffic >>>> Regards >>>> Mauricio >>>> >>> -- You received this message because you are subscribed to the Google Groups "Google App Engine" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at https://groups.google.com/group/google-appengine. To view this discussion on the web visit https://groups.google.com/d/msgid/google-appengine/5374ef09-d77e-4e11-b7eb-f897fdd022c0%40googlegroups.com. For more options, visit https://groups.google.com/d/optout.
