Hey Mayank, I understand that you're seeing some issues in deployment to via your bitnami-jenkins GCE instance. While connection issues in a cloud environment are to be expected, the tools we use to make connections should be fault-tolerant although this isn't always automatically the case. It appears that some aspect of your deployment system is failing when a connection to Cloud Storage fails. Your post didn't make it quite clear exactly how this manifests, as full system and logs context were not given. However, there is enough information to make clear that you need to contact either Cloud Platform or Bitnami support. You could either try to report it in the Cloud Platform Public Issue Tracker <https://code.google.com/p/google-cloud-platform/issues/list>, or use the recommended path from the documentation <https://cloud.google.com/launcher/solution/bitnami-launchpad/jenkins>, which explains:
Free support is provided via our community site > <https://community.bitnami.com/c/jenkins> by the Bitnami team. For free > support, we do not provide a guaranteed response time, however we do our > best to respond to questions within 24 hours Monday through Friday. > *Go to Bitnami support (community.bitnami.com) > <https://community.bitnami.com/c/jenkins>* > Additional Google Cloud Platform technical support is available as a paid > package from Google Cloud Support <https://cloud.google.com/support/>. Either way you will shortly be in touch with someone who can assist you further. Be sure to provide full context of how you run the deployment, how you gather the error, all messages which are output, etc. If there's anything else you feel I could assist with here, feel free to let me know and I'll do my best to answer any questions. Sincerely, Nick Cloud Platform Community Support On Monday, March 28, 2016 at 5:55:08 AM UTC-4, Mayank Bhagya wrote: > > We face this issue every day. And no, I am not exaggerating. > EVERY SINGLE DAY! > > Every day, from about 12 in the afternoon to 5 in the evening (GMT+0530), > the push-to-deploy bitnami-jenkins setup complains that it couldn't copy > files to cloud storage. > The error is intermittent. Certain deployments succeed in first attempt, > some others in second and some others don't complete for hours! > > Today we have to deploy a critical fix and this thing is not ready to > deploy! > > Here are some logs: > > Updating module [default]...- > Updating module [default]...\ > Updating module [default]...| > Updating module [default].../ > Updating module [default]...- > Updating module [default]...failed. > ERROR: (gcloud.preview.app.deploy) Error Response: [13] Errors were > encountered while copying files to App Engine. > > Details: [ > [ > { > "@type": "type.googleapis.com/google.rpc.ResourceInfo", > "description": "Error reading from Google Cloud Storage.", > "resourceName": > "https://storage.googleapis.com/staging.myappname.appspot.com/9daf160fc37b8d609092a9f47367188d596ab34e.jpeg";, > "resourceType": "file" > } > ] > ] > > > Do you think adding more features and not addressing bugs like these will > make your customers' life easy? > Whatever happened to quality. > Can Google folks be serious enough and understand the impact of such > issues? > > Having downtime in an application is not a joke. > Not everybody ships with 'beta' quality. > > Please look into this issue asap and let me know if you know anything from > my side. > -- You received this message because you are subscribed to the Google Groups "Google App Engine" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at https://groups.google.com/group/google-appengine. To view this discussion on the web visit https://groups.google.com/d/msgid/google-appengine/5071c941-c48d-4362-9e6c-c5574a2e4d22%40googlegroups.com. For more options, visit https://groups.google.com/d/optout.
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