So, apparently in addition to all the problems with the new issue tracker (https://groups.google.com/forum/#!searchin/google-appengine/issue$20tracker%7Csort:relevance/google-appengine/KxcrVBTOcww/htcHKy4yBAAJ) it is also being used to sneaky unleash some bots unto the issue which automatically close them claiming that they are "Not Reproducible". This after being given enough details that they can track down the failure in the system (and they need to track down the failure, since it's happening in the Google infrastructure where we the clients have no access to).
Again, the new issue tracker is a disaster from the customers perspective since the "internal" team members give wrong information (so they either don't know or don't care to actually try out whatever they're suggesting) and then there is the bot-army auto-closing issues with frivolous reasons just to satisfy the management (look, we closed X issues!). Google: some of us work in very small teams and don't have the time to repeatedly create proof-of-concept projects to show that the information given by your employees is false. That's why you have 10s of thousands of technical people and that's why we're *paying* you to host our applications. I'm trying to be there for my sick kid in the hospital, not to have to argue with the employees repeatedly so that we can have our issue (which is affecting our customers) looked at in a timely manner! Example: https://issuetracker.google.com/u/1/issues/38046584 -- You received this message because you are subscribed to the Google Groups "Google App Engine" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at https://groups.google.com/group/google-appengine. To view this discussion on the web visit https://groups.google.com/d/msgid/google-appengine/78a5b857-ea50-4f23-be70-b2a9e6f55d1a%40googlegroups.com. For more options, visit https://groups.google.com/d/optout.
