Hello Rob, 

Every user of the Google Cloud Platform has access to Billing and Payments 
support which you can find here <https://cloud.google.com/support/billing/>. 
This is where you'll be able to get answers to this type of question.

On Tuesday, July 25, 2017 at 12:49:52 AM UTC-4, Rob Curtis wrote:
>
> Hi,
>
> I was testing an update script for one of our applications. I didn't 
> realise that that no daily limit was set on the test appengine project (why 
> isn't there a default?!). 
> It was late, and there was a pretty serious bug in the script (it spawned 
> up multiple tasks).I thought I shut down all the tasks, but clearly I 
> hadn't. I returned on Monday morning, it was still running and now we have 
> at least a $2000 bill (I assume it will be higher once billing screen 
> catches up). 
> *I realise it's completely our mistake, but is there any way we can get a 
> reprieve or a discount on this bill?*
>
> Thanks
> Rob
>
>
>
>

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  • [google-appengine... Rob Curtis
    • [google-appe... 'Yannick (Cloud Platform Support)' via Google App Engine

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