This is a complicated question with many answers, most of which will be 
based on opinions. :)

There are a number of companies that do build products on App Engine, 
although not many of them make much noise about it. Snapchat and Kahn 
Academy have historically written about their experiences. I work for 
Bluecore, and our product is based largely on App Engine.


My very personal opinion about why App Engine is not more popular:

* App Engine Standard (the original product) is just slightly too "weird". 
There are enough third-party libraries that don't work correctly due to the 
way the sandbox is implemented that it makes things inconvenient. There was 
originally no SQL database, so you had to use the Datastore, which is a 
good product but is also quite "weird."

* It was too early. At the time it was launched, a high level platform that 
auto-scales your code was unusual and scary. Running stuff in VMs in the 
cloud was still new. Today the cloud is more familiar, so now some people 
are willing to try again, calling it "serverless" this time. However, it is 
too late for App Engine: people have already tried it and decided they 
don't like it, so they won't try it again.



In short: I have a love/hate relationship with the platform. It is 
technically very impressive, but it is too bad that it isn't more widely 
adopted.


I think this article summarizing one developer's experience is a good and 
balanced description of the pros and cons:

https://blog.stephanbehnke.com/3-years-on-google-app-engine-an-epic-review/


I wrote my own brief comparison of "serverless" versus "platform as a 
service" that also has some opinions:

http://www.evanjones.ca/serverless-paas.html



On Monday, October 23, 2017 at 9:03:33 AM UTC-4, Torsten Därr wrote:
>
> Hi, I'm not a web developer but I've been running websites for many years 
> having them created by web development companies. I've been trying to find 
> a good company that is familiar with Google App Engine because I do believe 
> that the Google ecosystem is the right choice for my next sites and 
> projects. Can you give me any idea as to how I can find a web developing 
> company that has been using Google App Engine for a while successfully? 
> Many thanks, Torsten
>

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