Hello !

One of our appengine applications went down this morning i.e around 5/Dec,
8.07 AM IST. We got continuous 500 errors. There were no billing issues, no
quota issues.

We tried :

- Stopping and starting the specific version ( in some previous instances
of this issue, this had worked!)
- Migrating the traffic to a new version of the app.
- Disabling and Enabling the application

Nothing seemed to work.

After ~ 20 mins, app magically started working. Clearly this was some
infrastructure/network issue at Google Appengine.

Are there any recommendations on what are the remedial steps when such
issues occur ?

If Google can investigate what really went wrong with out application
during this time, it would help us understand this better.

If you need my app Id, will be happy to share on private email.

Appreciate any help.

Warm Regards
Prashant

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