Thanks Vick,

My friend followed up with fatcow and finally got the issue resolved (took 
some time though).

On Monday, January 15, 2018 at 6:20:34 PM UTC-8, Vick Khera wrote:
>
>
>
> On Monday, January 15, 2018 at 8:48:42 PM UTC-5, NP wrote:
>>
>> Hi Vick,
>>
>> I just tried (using https://www.digwebinterface.com and 
>> https://toolbox.googleapps.com/apps/dig/) and they both don't return the 
>> values that I created for Google.
>>
>> I just noticed that Fatcow control panel has a tab for 'Pointers' and it 
>> shows the domain as 'Parked'. Do you know if this could be the cause of 
>> this issue?
>>
>>
> I don't know their definition of "parked" but when I have used that in the 
> past I intended it to mean that it has no data of its own and just sits 
> there with an empty zone. It sounds like the DNS is not published for that 
> zone, which is exactly why it cannot be verified. Time to call fatcow 
> support and get them to tell you how to set up DNS records.
>

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