Hello Martin,

>From your message it seems like you are not able to access your websites 
from Brazil but they are accessible from UK. To access your website from 
Brazil, it should convert its name into IP, which is then used to gain 
access to the resource you have requested. As different ISPs are involved 
in this request routing, this IP could be restricted in any point. However, 
I didn't find any recent report related to Google IPs restriction in 
Brazil. I can also access the mentioned site from the Compute Engine VM in 
us-central1 
region <https://cloud.google.com/compute/docs/regions-zones/>. You can use 
'tracert' on Linux machine or ‘traceroute’ on Windows machine to find the 
hops the request is travelling through. Using this command will show you in 
which point it breaks the connection. Bellow is the command format: 

# tracert [ hostname ] 

You can check the issue with using MTR tools as well to see packet-loss 
status of each routing path. Additionally, you can try using your 
appspot.com link (http://[YOUR_PROJECT_ID].appspot.com) directly to access 
your website rather using a custom domain name. 

As your website is accessible from different places except Brazil, it seems 
like the issue is related more to networking rather than to App Engine 
itself. 

Hope it helps you to investigate the issue further.


On Saturday, August 25, 2018 at 4:36:20 AM UTC-4, spider100 wrote:
>
> I have 3 sites one of which is http://www.ashfordchroming.com it has a 
> custom domain and i am unable to reach the site from brazil but it works 
> from UK?
> This seems to have suddenly stopped working, also email which is mapped to 
> a sub domain?
>
> Why would this be
>  
>
> *Martin Webb*
>
>  
>

-- 
You received this message because you are subscribed to the Google Groups 
"Google App Engine" group.
To unsubscribe from this group and stop receiving emails from it, send an email 
to [email protected].
To post to this group, send email to [email protected].
Visit this group at https://groups.google.com/group/google-appengine.
To view this discussion on the web visit 
https://groups.google.com/d/msgid/google-appengine/8a7ae215-961e-476d-b1d3-716529c8fff9%40googlegroups.com.
For more options, visit https://groups.google.com/d/optout.
  • [google-appengine] cus... 'Martin Webb' via Google App Engine
    • [google-appengine... 'Amit (Google Cloud Support)' via Google App Engine

Reply via email to