Hello Joshua, Providing statistics implies that parameters such as issue complexity and priority level are made publicly available. This is not the case. How would statistics provide more information than a simple parameter such as priority level? If the value of this parameter is, let's say, P4, one shouldn't expect resolution by tomorrow. For all issues, steps undertaken towards resolution are published on the thread, as well as various related decisions, as well as final resolution. This information should help you directly and specifically with setting expectations for your issue.
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