Thanks for the support,

some times is very hard to troubleshoot the root cause of errors.
Kind regards.


Il giorno lunedì 22 aprile 2019 15:43:56 UTC+3, Khaled Wagdy ha scritto:
>
> Oh I see, 27 March sounds like a little more than 15 days ago, but it 
> could be that the systems picked it up later and therefore you started 
> seeing the unauthorized sender error.
>
> You probably need to switch as you said to another provider like Mailgun 
> <https://cloud.google.com/appengine/docs/standard/java/mail/mailgun>, 
> Mailjet 
> <https://cloud.google.com/appengine/docs/standard/java/mail/mailjet>, or 
> SendGrid 
> <https://cloud.google.com/appengine/docs/standard/java/mail/sendgrid>.
>
> Best of luck :)
>
> On Monday, April 22, 2019 at 2:38:39 PM UTC+2, Andrea Cimino wrote:
>>
>> The address is correctly listed (every was working fine until 15 days 
>> ago).
>> The address is neither a gmail.com or Google Apps for Work (GSuite).
>> Some times ago we registered for GSuite to have our email sender working, 
>> but 2 years ago this requirement was not needed anymore according to the 
>> documentation, so we disabled the GSuite account (2 years ago). I think 
>> something the email sender requirements have changed during time, so we 
>> falled in this problem.
>> Recently we have received a mail from google stating:
>>
>> Greetings from Google,
>>
>> It appears you have not used your Google Account managed for the "
>> ourdomain.com " domain in the last 365 days.
>>
>> If you do not take one of the corrective measures described below, Google 
>> will delete the account on 27 March 2019 or at a later date.
>>
>> So this is what happened. So we really need a Gsuite account for sending 
>> emails?
>> I think at this stage is migrating to other services such as Sendgrid as 
>> advised.
>>
>>
>>
>> Il giorno lunedì 22 aprile 2019 15:28:54 UTC+3, Khaled Wagdy ha scritto:
>>>
>>> Hello, can you check the email sender lists? 
>>> https://console.cloud.google.com/appengine/settings/emailsenders and 
>>> make sure that the account(s) you are sending from are listed there?
>>> Also, I'm curious, are the emails you are sending from a gmail.com or 
>>> Google 
>>> Apps for work <https://gsuite.google.com/> (GSuite) email address(es)?
>>>
>>> On Sunday, April 21, 2019 at 6:44:44 PM UTC+2, Andrea Cimino wrote:
>>>>
>>>>
>>>>
>>>> Il giorno domenica 21 aprile 2019 19:30:27 UTC+3, George (Cloud 
>>>> Platform Support) ha scritto:
>>>>
>>>> Hi George,
>>>>
>>>> unfortunately, at least from my point of view, the documentation is not 
>>>> really clear.
>>>> "All email addresses on the Email API Authorized Senders list need to 
>>>> be valid Gmail or Google-hosted domain accounts. App Administrators can 
>>>> add 
>>>> the following accounts to the list of Authorized Senders".
>>>> Still is not clear what is a Google hosted domain account. 
>>>> I know just that our service was working perfectly fine until 15 days 
>>>> ago and now we have this error.
>>>> If you could please give as good pointers to how to get a "Google 
>>>> hosted domain account" it would be very nice,
>>>> as we are stuck and we don't know how to fix this error. 
>>>>
>>>>> Hello Andrea, 
>>>>>
>>>>> You can find details relevant to your question "what is a 
>>>>> google-hosted domain account" on the "Mail API Overview" documentation 
>>>>> page 
>>>>> <https://cloud.google.com/appengine/docs/standard/go/mail/#who_can_send_mail>,
>>>>>  
>>>>> namely in the "Who can send mail" sub-chapter. 
>>>>>
>>>>> "App Administrators can add the following accounts to the list of 
>>>>> Authorized Senders:
>>>>>
>>>>> Their own email address
>>>>> Any group for which they are an Owner or Manager
>>>>> Applications hosted in a G Suite domain: noreply@[DOMAIN].com, as long 
>>>>> as noreply@[DOMAIN].com is a valid account (user or group)". 
>>>>>
>>>>

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