Thanks for your answering, appreciate! Julie (cloud platform support)於 2019年7月12日星期五 UTC+8上午3時52分56秒寫道： > > This is the App Engine SLA <https://cloud.google.com/appengine/sla>which > defines the allowable downtime and the specific percentages when downtime > is exceeded. You can fill out this form > <https://support.google.com/cloud/contact/cloud_platform_sla> to request > a review if it seems SLA was not met, this should be done no more than 30 > days after the close of the month for which you are requesting > an adjustment. If you suspect you are being affected by a known issue, > check the dashboard <https://status.cloud.google.com/>and issue tracker > <https://cloud.google.com/support/docs/issue-trackers>where known issues > and their progress for resolution may be posted. If you have access to the > Google > Cloud Support <https://cloud.google.com/support/>, they will be able to > confirm it. >
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