After consulting with product management, I can clarify that Cloud NDB will
be treated the same as other Cloud Client libraries on github and so is not
covered explicitly by our Cloud Support contract, though I'm not personally
familiar with our support contract language so I can't go into any greater
detail.

On Thu, Sep 26, 2019 at 8:05 PM 'Mario Jimenez Leon' via Google App Engine <
[email protected]> wrote:

> This is great news!
>
>
>
> The library is gonna be supported by GCP support until the beta phase
> ends. You can track the changes in the changelog of the library in github:
> https://github.com/googleapis/python-ndb/blob/master/CHANGELOG.md
>
>
>
> Currently, we don't have an Estimated Time of Arrival for the new version.
>
>
> On Thursday, September 26, 2019 at 1:01:48 AM UTC-5, Soeren Balko wrote:
>>
>> Great news and good to see Google (finally!) reacting to the Python 2 EOL
>> dilemma and its repercussions on AppEngine!
>>
>> A couple of question though:
>>
>> (1) "beta" is not very reassuring in a sense that we have millions of
>> users in our AppEngine/DataStore backend. When will the library come out of
>> beta?
>> (2) Does the library come under Google Cloud support contracts?
>>
>> Thank you,
>> Soeren
>>
>>
>> On Friday, September 20, 2019 at 7:33:38 AM UTC+10, Andrew Gorcester
>> wrote:
>>>
>>> Hello Pythonistas,
>>>
>>> I'm pleased to announce the Beta release of Cloud NDB, an updated
>>> version of the App Engine NDB client library for Datastore to support the
>>> GAE Python 3 runtime and other Python platforms. Our goal with Cloud NDB
>>> and related efforts is to ensure App Engine Python 2.7 applications are
>>> fully portable and can smoothly migrate to Python 3.
>>>
>>> The library can be installed with `pip install google-cloud-ndb` and the
>>> source code can be found at https://github.com/googleapis/python-ndb.
>>> Please refer to our newly published migration guide at
>>> https://cloud.google.com/appengine/docs/standard/python3/migrating-to-cloud-ndb,
>>> and our API documentation at
>>> https://googleapis.dev/python/python-ndb/latest/index.html.
>>>
>>> We're grateful to have received generous user support in testing,
>>> comments, bug reports and even code contributions in our Alpha phase, and
>>> we hope the community will continue to send feedback as we work towards GA.
>>> Please see our GitHub repository linked above to follow development and
>>> communicate with our team, or email me directly at [email protected].
>>>
>>> While Cloud NDB can be used freely by any Cloud Datastore (and Firestore
>>> in Datastore mode) customers, it is intended to facilitate migration to
>>> Python 3 for App Engine NDB users; our recommendation for new apps is still
>>> to use the Cloud Client Datastore or Firestore libraries which are part of
>>> the Google Cloud SDK.
>>>
>>> Thanks for your continued support of our platform. I am looking forward
>>> to hearing from the community on this and upcoming efforts.
>>>
>>> --
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