So this problem persists, which I guess means it’s not an outage, but rather 
something got messed up by google on my account.

Please advise on how I can get this issue rectified. To summarize, I’m running 
gcloud app deploy and it is reporting a 404 error trying to read the manifest 
of the cloud bucket where it is staging things.

I looked at the issue tracker, but that doesn’t appear to be geared toward 
production problems any more.

Opening a ticket appears to have a $100/month price tag attached to it, which 
seems onerous considering how much my company is paying google every month for 
these services, and considering google broke my account.

What’s the right course of action here?

-Joshua

> On Dec 11, 2019, at 4:28 PM, Joshua Smith <[email protected]> wrote:
> 
> Digging into the GAE “Activity” logs, I see some new stuff about google cloud 
> builder that I haven’t seen before.
> 
> Perhaps something went sideways in the transition to that new technology?
> 
> All these extra service accounts and whatnot that got created and show up in 
> IAM are ridiculously complicated. I wouldn’t know where to begin diagnosing 
> that.
> 
> What’s the right way to get someone from google to figure out how they messed 
> up my account?
> 
> -Joshua
> 
>> On Dec 11, 2019, at 3:33 PM, Joshua Smith <[email protected] 
>> <mailto:[email protected]>> wrote:
>> 
>> I’m trying to update a website deployed in appengine. I’ve made sure my 
>> cloud SDK is all up to date. It’s a big site, with about 8000 files. I’ve 
>> been using the same deploy command in this same folder for years. I’m 
>> getting this cryptic error:
>> 
>> Updating service [default]...failed.                                         
>>                       
>> ERROR: (gcloud.app.deploy) Error Response: [5] failed to fetch metadata from 
>> GCR, with reason: generic::not_found: failed to fetch metadata from GCR for 
>> image 
>> us.gcr.io/kaoncom-hr/app-engine-tmp/app/ttl-2h:8927ab89-5aed-4a70-9969-9ed1927844ec
>>  
>> <http://us.gcr.io/kaoncom-hr/app-engine-tmp/app/ttl-2h:8927ab89-5aed-4a70-9969-9ed1927844ec>,
>>  with reason: generic::not_found: fetchImageMetadata failed for image 
>> us.gcr.io/kaoncom-hr/app-engine-tmp/app/ttl-2h:8927ab89-5aed-4a70-9969-9ed1927844ec
>>  
>> <http://us.gcr.io/kaoncom-hr/app-engine-tmp/app/ttl-2h:8927ab89-5aed-4a70-9969-9ed1927844ec>,
>>  reason: generic::not_found: failed to fetch manifest from GCR (via 
>> gcr.FetchManifest): generic::not_found: error fetching 
>> "kaoncom-hr/app-engine-tmp/app/ttl-2h/manifests/8927ab89-5aed-4a70-9969-9ed1927844ec"
>>  : generic::not_found: got HTTP/404 response, wanted HTTP/200
>> 
>> The guid-looking thing changes every deploy. kaoncom-hr is the name of the 
>> app.
>> 
>> I checked the dashboards and google is not reporting an outages.
>> 
>> Any ideas?
>> 
>> -Joshua
>> 
> 

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