Hello, 

I understand that you created a free trial account with GCP to do an 
assignment and that you can't delete the account.

Kindly check document [1] on information about the GCP Free Tier.

For the future, you can set budget alerts in order to not exceed a certain 
threshold [2].

Since your only project is shut down, you will not be charged more.

For information on how to delete your billing account, please check 
document [3].

Can you elaborate more on the billing support that you are inquiring about?


[1] https://cloud.google.com/free/docs/gcp-free-tier
[2] https://cloud.google.com/billing/docs/how-to/budgets
[3] https://cloud.google.com/billing/docs/how-to/manage-billing-account
On Saturday, May 29, 2021 at 9:03:39 AM UTC-4 [email protected] wrote:

> Hi everyone I create an account on Google Cloud because was an assignment 
> of my subject of Web Programming, so know that I send my homework, I can´t 
> delete the account
> I´m on the free trial but I saw the charges in my credit card.
> Tre project on App Engine I enabled and deleted with success I think, the 
> send an email 
> "our project supple-synapse-315102 has been shut down"
> I can´t be able to have the support on Cloud Billing Support because I 
> need a project to request help 
> appears this  *To view this page, select a project.*
>
>

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