Hello:

Here are the two http conversations I've gathered between our SSO site
and Google using MSIE and Firefox.  When we use Firefox we get the
start page without problems, but when we use MSIE we get a "Server
Error" page; you know, the one which says: "We are unable to process
your request at this time, please try again later.".  We get the
problem every time we try, and we've been trying it for a couple of
weeks now with no change.  I can also provide wireshark network packet
traces if that would help.

I cannot point out any significant differences between the
conversations.  Please, we need help with this, since our SSO site has
been down now for more than two weeks.

MSIE Conversation:

.shttps://gaemail.upr.edu/GAESSOWS/identity_provider.jsp?
SAMLRequest=fZJPb9swDMXvA%2FodBN39L1uBQohdZC2KBmg3o3F32E2RaYeNLGmiFG
%2Fffo7ToN1hvVLke79HcXn9e9DsAJ7QmpIXac4ZGGVbNH3Jn5u75IpfVxefliQH7cQqhp15gl8RKLBp0pCYH0oevRFWEpIwcgASQYnN6vFBLNJcOG
%2BDVVZztr4t
%2BYsyxnb91jmLPQ4o93vAl073atd2Gve7rWkdOuTsxxlrccRaE0VYGwrShKmU51dJvkiKvCm
%2BiGIhPl%2F%2B5Kx
%2BdfqK5pTgI6ztqYnEfdPUSf1908wCB2zBf5u6S95b22tIlR04WxGBDxPOjTUUB
%2FAb8AdU8Pz0UPJdCI5Elo3jmL4NZTIbKY3ODym0MZOKjilqSYSHST34CLyaNyvmcP7dSj9Gl2cYXr3ZLbN3UtXrjx2DrG9rq1H9YSut7XjjQYazPbuzfpDh
%2F25FWswVbJNubhXRkAOFHULLWVadXP89jelg%2FgI%3D&RelayState=https%3A%2F
%2Fwww.google.com%2Fa%2Fws.uprm.edu%2FServiceLogin%3Fservice%3Dig
%26passive%3Dtrue%26continue%3Dhttp%253A%252F
%252Fpartnerpage.google.com%252Fws.uprm.edu%252Fdefault%252Fpostlogin
%253Fpid%253Dws.uprm.edu%2526url%253Dhttp%253A%252F
%252Fpartnerpage.google.com%252Fws.uprm.edu%26followup%3Dhttp%253A%252F
%252Fpartnerpage.google.co
m%252Fws.uprm.edu%252Fdefault%252Fpostlogin%253Fpid%253Dws.uprm.edu
%2526url%253Dhttp%253A%252F%252Fpartnerpage.google.com%252Fws.uprm.edu
%26cd%3DUS%26hl%3Den%26nui%3D1%26ltmpl%3Ddefault%26go%3Dtrue
%26passgzip, deflate....EMozilla/4.0 (compatible; MSIE 6.0; Windows NT
5.1; .NET CLR 1.1.4322).....gaemail.upr.edu.....1225....
Cache-Control...no-
cache....6JSESSIONID=3D10C181CE0CB220F163832AF6E550F2.workerWeb3...
workerWeb3..
.4....SAMLRequest=fZJPb9swDMXvA
%2FodBN39L1uBQohdZC2KBmg3o3F32E2RaYeNLGmiFG
%2Fffo7ToN1hvVLke79HcXn9e9DsAJ7QmpIXac4ZGGVbNH3Jn5u75IpfVxefliQH7cQqhp15gl8RKLBp0pCYH0oevRFWEpIwcgASQYnN6vFBLNJcOG
%2BDVVZztr4t
%2BYsyxnb91jmLPQ4o93vAl073atd2Gve7rWkdOuTsxxlrccRaE0VYGwrShKmU51dJvkiKvCm
%2BiGIhPl%2F%2B5Kx
%2BdfqK5pTgI6ztqYnEfdPUSf1908wCB2zBf5u6S95b22tIlR04WxGBDxPOjTUUB
%2FAb8AdU8Pz0UPJdCI5Elo3jmL4NZTIbKY3ODym0MZOKjilqSYSHST34CLyaNyvmcP7dSj9Gl2cYXr3ZLbN3UtXrjx2DrG9rq1H9YSut7XjjQYazPbuzfpDh
%2F25FWswVbJNubhXRkAOFHULLWVadXP89jelg%2FgI%3D&RelayState=https%3A%2F
%2Fwww.google.com%2Fa%2Fws.uprm.edu%2FServiceLogin%3Fservice%3Dig
%26passive%3Dtrue%26continue%3Dhttp%253A%252F
%252Fpartnerpage.google.com%252Fws.uprm.edu%252Fdefault%252Fpostlogin
%253Fpid%253Dws.uprm.edu%2526url%253Dhttp%253A%252F
%252Fpartnerpage.google.com%252Fws.uprm.edu%26followup%3Dhttp%253A%252F
%252Fpartnerpage.google.com%252Fws.uprm.edu%252Fdefault%252Fpostlogin
%253Fpid%253Dws.uprm.edu%2526url%253Dhttp%253A%252F
%252Fpartnerpage.google.com%252Fws.uprm.edu%26cd%3DUS%26hl
%3Den%26nui%3D1%26ltmpl%3Ddefault%26go%3Dtrue%26passive_sso
%3Dtrue&returnPage=identity_provider.jsp&samlAction=Generate+SAML
+Response&username=usuariodeprueba&password=password&samlButton=Someter
+Credenciales
AB.K.....OK.....Content-Type...text/html;charset=UTF-8...Content-
Length...4816.
AB.....<!--
Copyright (C) 2006 Google Inc.

Licensed under the Apache License, Version 2.0 (the "License");
you may not use this file except in compliance with the License.
You may obtain a copy of the License at

     http://www.apache.org/licenses/LICENSE-2.0

     Unless required by applicable law or agreed to in writing,
software
     distributed under the License is distributed on an "AS IS" BASIS,
     WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND, either express or
implied.
     See the License for the specific language governing permissions
and
     limitations under the License.
-->





<html>
<head>
<meta http-equiv="Content-Type" content="text/html;
charset=iso-8859-1">
<title>Portal de Servicios Electr&oacute;nicos - Universidad de Puerto
Rico</title>
<meta content="noindex,nofollow" name="robots">
<style type="text/css"><!--
body {background-color: #ffffff}
body,td,div,p,a,font,span {font-family: arial,sans-serif}
body {margin-top:2}

.c {width: 4; height: 4}

.bubble {background-color:#C3D9FF}


.tl {padding: 0; width: 4; text-align: left; vertical-align: top}
.tr {padding: 0; width: 4; text-align: right; vertical-align: top}
.bl {padding: 0; width: 4; text-align: left; vertical-align: bottom}
.br {padding: 0; width: 4; text-align: right; vertical-align: bottom}


.x {background-color: #ddf8cc; border: solid 1px #80c65a; padding:
15px; margin: 0 15px 0 0; text-align: center;}
.x, .x td {font-size: 80%}
.x table {margin: 0px; text-align: left;}
.x p {text-align: left;}
.x h2 {margin:0 0 0 0;font-weight: bold; font-size: 120%;}


.errormsg {color: #cc0000}
--> </style> </head>

 <body  onload="document.acsForm.submit();">

     <form name="acsForm" action="https://www.google.com/a/ws.uprm.edu/
acs" method="post" > <!-- target="_blank"> -->
         <div style="display: none">
             <textarea rows=10 cols=80 name="SAMLResponse"><?xml
version="1.0" encoding="UTF-8"?>
<samlp:Response xmlns:samlp="urn:oasis:names:tc:SAML:2.0:protocol"
xmlns="urn:oasis:names:tc:SAML:2.0:assertion" xmlns:xenc=
"http://www.w3.org/2001/04/xmlenc#";
ID="ilcglaeojeldecjngebelpgjcoilpfonecpmbhgo"
IssueInstant="2008-02-10T10:13:24Z" Version="2.0">.<Signature
xmlns="http://www.w3.org/2000/09/
xmldsig#"><SignedInfo><CanonicalizationMethod Algorithm="http://
www.w3.org/TR/2001/REC-xml-c14n-20010315#WithComments" /
><SignatureMethod Algorithm="http://www.w3.org/2000/09/xmldsig#dsa-
sha1" /><Reference URI=""><Transforms><Transform Algorithm="http://
www.w3.org/2000/09/xmldsig#enveloped-signature" /></
Transforms><DigestMethod Algorithm="http://www.w3.org/2000/09/
xmldsig#sha1" /><DigestValue>8Q+EfCZdUe5ILP3drpl9wbzShHg=</
DigestValue></Reference></
SignedInfo><SignatureValue>nQCRIWXqlWQvziMU33jO
+AxxhaYRr31qwXPWLOFxpkzGxtEkSK6YWg==</
SignatureValue><KeyInfo><KeyValue><DSAKeyValue><P>r5Swl0VTgqkZSKUQoeILhNyEZs9Ot8hQgiNuJeI6cFro
+5/jBP8KDCByq5MkIzqZZxqGZPKc1GZC
9QTxM
qPYOXiShREalv45a4kb6sRGTluh8YpSfskPRMWT77yp7KqGKZbSqHlw
+FKXraAgzjV7RXCn
OU14Uun5Ac9R7QSPIls=</P><Q>p3nhx7XegMkLDaySZ3VhakAsEqk=</
Q><G>QFJ1EaupSqYDMPz4vzknUFZziiYGGZN7+R2ZqTsooVmNxVf+A39v
+8aFnh6Ny6w9rveOSXjYYAAL
oejZTqDCPRtnHnW7g4Rp2DktGA47T8ou/
LOt7MOhtFJSjYUrejxaQLFK35A35sv9pbjF5tCWICe8
rgawabXh6AvzvOa4/Z8=</G><Y>UTQsust9OOU26ypSLU9/
sljpyZ9IBrJXVrfgfDMICpxf4hAFVt5CswvJ/CBgy91YjhXMOCdcveJ2
D2NnevIBRxlU6zLwQB035ec0M2Ctnm9llyVK7Gea3KdYwtgfLyMVFMwXIg6fxjAoimUA4OlOfFpY
65fD6fbwPtGoN0pTeYw=</Y></DSAKeyValue></KeyValue></KeyInfo></
Signature><samlp:Status>..<samlp:StatusCode
Value="urn:oasis:names:tc:SAML:2.0:status:Success" />.</
samlp:Status>.<Assertion ID="pijheengoinjgjoljpfigngnhbhnejomholckgdl"
IssueInstant="2003-04-17T00:46:02Z" Version="2.0">..<Issuer>https://
www.opensaml.org/IDP..</Issuer>..<Subject>...<NameID
Format="urn:oasis:names:tc:SAML:2.0:nameid-
format:emailAddress">....usuariodeprueba...</
NameID>...<SubjectConfirmation Method="urn:oasis:names:tc:SAML:
2.0:cm:bearer" />..</Subject>..<Conditions Not
Before="2003-04-17T00:46:02Z" NotOnOrAfter="2008-04-17T00:51:02Z">..</
Conditions>..<AuthnStatement
AuthnInstant="2008-02-10T10:13:24Z">...<AuthnContext>....<AuthnContextClassRef>.....urn:oasis:names:tc:SAML:
2.0:ac:classes:Password....</AuthnContextClassRef>...</
AuthnContext>..</AuthnStatement>.</Assertion></samlp:Response>
 </textarea>
             <textarea rows=10 cols=80 name="RelayState">https://
www.google.com/a/ws.
uprm.edu/ServiceLogin?service=ig&passive=true&continue=http%3A%2F
%2Fpartnerpage.google.com%2Fws.uprm.edu%2Fdefault%2Fpostlogin%3Fpid
%3Dws.uprm.edu%26url%3Dhttp%3A%2F%2Fpartnerpage.google.com
%2Fws.uprm.edu&followup=http%3A%2F%2Fpartnerpage.google.com
%2Fws.uprm.edu%2Fdefault%2Fpostlogin%3Fpid%3Dws.uprm.edu%26url%3Dhttp
%3A%2F%2Fpartnerpage.google.com
%2Fws.uprm.edu&cd=US&hl=en&nui=1&ltmpl=default&go=true&passive_sso=true</
textarea>
         </div>
     </form>
 </body>

</html>.AB....


FFox Conversation:
.4......HTTP/1.1.../GAESSOWS/SAMLResponseServlet...
67.206.215.228.....gaemail.upr.edu..........gaemail.upr.edu....dMozilla/
5.0 (X11; U; Linux i686; en-US; rv:1.8.1.11) Gecko/20061201 Firefox/
2.0.0.11 (Ubuntu-feisty)....ctext/xml,application/xml,application/xhtml
+xml,text/html;q=0.9,text/plain;q=0.8,image/png,*/*;q=0.5.....en-
us,en;q=0.5.....gzip,deflate.....ISO-8859-1,utf-8;q=0.7,*;q=0.7..
Keep-Alive...300....
.yhttps://gaemail.upr.edu/GAESSOWS/identity_provider.jsp?
SAMLRequest=fZLLTsMwEEX3SPyD5X1eRRXIaoIKCFGJR0RTFuxcZ9q4%2BBE8dgN
%2FT5pSAQu6Hc%2Fce
%2B54JpcfWpEtOJTW5DSLU0rACFtLs87porqNLuhlcXoyQa5Vy6bBN%2BYZ3gOgJ
%2F2kQTY85DQ4wyxHicxwDci8YPPpwz0bxSlrnfVWWEXJ7CanalO
%2FabPiG95smqU2wPmykYaLpuVKi3W9WsJb3VhKXg5Yox3WDDHAzKDnxvelNL2I0lGUpVV2xsbnbDx
%2BpaT8drqSZp%2FgGNZy34TsrqrKqHyaV4PAVtbgHvvunK6tXSuIhdWUTBHB
%2BR7n2hoMGtwc3FYKWDzf57TxvkWWJF3XxT9DCU86jEPrdAx1SLjAXYqSI8ptr
%2B5dAFoMm2VDOPdrpcfR%2BQGGFj92k%2BSXVPH9Y7sgs5vSKik
%2ByVQp21074P5gT26t09z%2F75bF2VCRdbQaWlkw2IKQKwk1JUmxd%2F17Gv3BfAE
%3D&RelayState=https%
3A%2F%2Fwww.google.com%2Fa%2Fws.uprm.edu%2FServiceLogin%3Fservice%3Dig
%26passive%3Dtrue%26continue%3Dhttp%253A%252F
%252Fpartnerpage.google.com%252Fws.uprm.edu%252Fdefault%252Fpostlogin
%253Fpid%253Dws.uprm.edu%2526url%253Dhttp%253A%252F
%252Fpartnerpage.google.com%252Fws.uprm.edu%26followup%3Dhttp%253A%252F
%252Fpartnerpage.google.com%252Fws.uprm.edu%252Fdefault%252Fpostlogin
%253Fpid%253Dws.uprm.edu%2526url%253Dhttp%253A%25
2F%252Fpartnerpage.google.com%252Fws.uprm.edu%26cd%3DUS%26hl%3Den%26nui
%3D1%26ltmpl%3Ddefault%26go%3Dtrue%26passive_sso%3Dtrue....
6JSESSIONID=8391D1F54960A05A113CDCAEBEEA2A3F.workerWeb3....!
application/x-www-form-urlencoded.....1231...
workerWeb3..
.4....SAMLRequest=fZLLTsMwEEX3SPyD5X1eRRXIaoIKCFGJR0RTFuxcZ9q4%2BBE8dgN
%2FT5pSAQu6Hc%2Fce
%2B54JpcfWpEtOJTW5DSLU0rACFtLs87porqNLuhlcXoyQa5Vy6bBN%2BYZ3gOgJ
%2F2kQTY85DQ4wyxHicxwDci8YPPpwz0bxSlrnfVWWEXJ7CanalO
%2FabPiG95smqU2wPmykYaLpuVKi3W9WsJb3VhKXg5Yox3WDDHAzKDnxvelNL2I0lGUpVV2xsbnbDx
%2BpaT8drqSZp%2FgGNZy34TsrqrKqHyaV4PAVtbgHvvunK6tXSuIhdWUTBHB
%2BR7n2hoMGtwc3FYKWDzf57TxvkWWJF3XxT9DCU86jEPrdAx1SLjAXYqSI8ptr
%2B5dAFoMm2VDOPdrpcfR%2BQGGFj92k%2BSXVPH9Y7sgs5vSKik
%2ByVQp21074P5gT26t09z%2F75bF2VCRdbQaWlkw2IKQKwk1JUmxd%2F17Gv3BfAE
%3D&RelayState=https%3A%2F%2Fwww.google.com%2Fa%2Fws.uprm.edu
%2FServiceLogin%3Fservice%3Dig%26passive%3Dtrue%26continue%3Dhttp%253A
%252F%252Fpartnerpage.google.com%252Fws.uprm.edu%252Fdefault
%252Fpostlogin%253Fpid%253Dws.uprm.edu%2526url%253Dhttp%253A%252F
%252Fpartnerpage.google.com%252Fws.uprm.edu%26followup%3Dhttp%253A%252F
%252Fpartnerpage.google.com%252Fws.uprm.edu%252Fdefault%252Fpostlogin
%253Fpid%253Dws.uprm.edu%2526url%253Dhttp%253A%252F
%252Fpartnerpage.google.com%252Fws.uprm.edu%26cd%3DU
S%26hl%3Den%26nui%3D1%26ltmpl%3Ddefault%26go%3Dtrue%26passive_sso
%3Dtrue&returnPage=identity_provider.jsp&samlAction=Generate+SAML
+Response&username=usuariodeprueba&password=password&samlButton=Someter
+Credenciales
AB.K.....OK.....Content-Type...text/html;charset=UTF-8...Content-
Length...4816.
AB.....<!--
Copyright (C) 2006 Google Inc.

Licensed under the Apache License, Version 2.0 (the "License");
you may not use this file except in compliance with the License.
You may obtain a copy of the License at

     http://www.apache.org/licenses/LICENSE-2.0

     Unless required by applicable law or agreed to in writing,
software
     distributed under the License is distributed on an "AS IS" BASIS,
     WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND, either express or
implied.
     See the License for the specific language governing permissions
and
     limitations under the License.
-->





<html>
<head>
<meta http-equiv="Content-Type" content="text/html;
charset=iso-8859-1">
<title>Portal de Servicios Electr&oacute;nicos - Universidad de Puerto
Rico</title>
<meta content="noindex,nofollow" name="robots">
<style type="text/css"><!--
body {background-color: #ffffff}
body,td,div,p,a,font,span {font-family: arial,sans-serif}
body {margin-top:2}

.c {width: 4; height: 4}

.bubble {background-color:#C3D9FF}


.tl {padding: 0; width: 4; text-align: left; vertical-align: top}
.tr {padding: 0; width: 4; text-align: right; vertical-align: top}
.bl {padding: 0; width: 4; text-align: left; vertical-align: bottom}
.br {padding: 0; width: 4; text-align: right; vertical-align: bottom}


.x {background-color: #ddf8cc; border: solid 1px #80c65a; padding:
15px; margin: 0 15px 0 0; text-align: center;}
.x, .x td {font-size: 80%}
.x table
 {margin: 0px; text-align: left;}
.x p {text-align: left;}
.x h2 {margin:0 0 0 0;font-weight: bold; font-size: 120%;}


.errormsg {color: #cc0000}
--> </style> </head>

 <body  onload="document.acsForm.submit();">

     <form name="acsForm" action="https://www.google.com/a/ws.uprm.edu/
acs" method="post" > <!-- target="_blank"> -->
         <div style="display: none">
             <textarea rows=10 cols=80 name="SAMLResponse"><?xml
version="1.0" encoding="UTF-8"?>
<samlp:Response xmlns:samlp="urn:oasis:names:tc:SAML:2.0:protocol"
xmlns="urn:oasis:names:tc:SAML:2.0:assertion" xmlns:xenc="http://
www.w3.org/2001/04/xmlenc#"
ID="kidjnkiljnenmabhkmehgbhblgmoepfklhcbalbm"
IssueInstant="2008-02-10T10:00:55Z" Version="2.0">.<Signature
xmlns="http://www.w3.org/2000/09/
xmldsig#"><SignedInfo><CanonicalizationMethod Algorithm="http://
www.w3.org/TR/2001/REC-xml-c14n-20010315#WithComments" /
><SignatureMethod Algorithm="http://www.w3.org/2000/09/xmldsig#dsa-
sha1" /><Reference URI=""><Transforms><Transform Algorithm="
http://www.w3.org/2000/09/xmldsig#enveloped-signature"; /></
Transforms><DigestMethod Algorithm="http://www.w3.org/2000/09/
xmldsig#sha1" /><DigestValue>7WL8vDxN+uT2Yzo8wQ4ZOUiiVGc=</
DigestValue></Reference></SignedInfo><SignatureValue>L
+XA2gSfumoSnBC27e9pri5TCVxTYr3FyPc5urPz0Pkn0fLVS/w8Ew==</
SignatureValue><KeyInfo><KeyValue><DSAKeyValue><P>r5Swl0VTgqkZSKUQoeILhNyEZs9Ot8hQgiNuJeI6cFro
+5/jBP8KDCByq5MkIzqZZxqGZPKc1GZC
9QTxMqPYOXiShREalv45a4kb6sRGTluh8YpSfskPRMWT77yp7KqGKZbSqHlw
+FKXraAgzjV7RXCn
OU14Uun5Ac9R7QSPIls=</P><Q>p3nhx7XegMkLDaySZ3VhakAsEqk=</
Q><G>QFJ1EaupSqYDMPz4vzknUFZziiYGGZN7+R2ZqTsooVmNxVf+A39v
+8aFnh6Ny6w9rveOSXjYYAAL
oejZTqDCPRtnHnW7g4Rp2DktGA47T8ou/
LOt7MOhtFJSjYUrejxaQLFK35A35sv9pbjF5tCWICe8
rgawabXh6AvzvOa4/Z8=</G><Y>UTQsust9OOU26ypSLU9/
sljpyZ9IBrJXVrfgfDMICpxf4hAFVt5CswvJ/CBgy91YjhXMOCdcveJ2
D2NnevIBRxlU6zLwQB035ec0M2Ctnm9llyVK7Gea3KdYwtgfLyMVFMwXIg6fxjAoimUA4OlOfFpY
65fD6fbwPtGoN0pTeYw=</Y></DSAKeyValue></KeyValue></KeyInfo></
Signature><samlp:Status>..<samlp:StatusCode Value="urn:oasis:name
s:tc:SAML:2.0:status:Success" />.</samlp:Status>.<Assertion
ID="gmjfaonhggaojbccnfmlcpficpfeblobhebdnbjm"
IssueInstant="2003-04-17T00:46:02Z" Version="2.0">..<Issuer>https://
www.opensaml.org/IDP..</Issuer>..<Subject>...<NameID
Format="urn:oasis:names:tc:SAML:2.0:nameid-
format:emailAddress">....usuariodeprueba...</
NameID>...<SubjectConfirmation Method="urn:oasis:names:tc:SAML:
2.0:cm:bearer" />..</Subject>..<Conditions
NotBefore="2003-04-17T00:46:02Z"
NotOnOrAfter="2008-04-17T00:51:02Z">..</Conditions>..<AuthnStatement
AuthnInstant="2008-02-10T10:00:55Z">...<AuthnContext>....<AuthnContextClassRef>.....urn:oasis:names:tc:SAML:
2.0:ac:classes:Password....</AuthnContextClassRef>...</
AuthnContext>..</AuthnStatement>.</Assertion></samlp:Response>
 </textarea>
             <textarea rows=10 cols=80 name="RelayState">https://
www.google.com/a/ws.
uprm.edu/ServiceLogin?service=ig&passive=true&continue=http%3A%2F
%2Fpartnerpage.google.com%2Fws.uprm.edu%2Fdefault%2Fpostlogin%3Fpid
%3Dws.uprm.edu%26url%3Dhttp%3A%2F%2Fpartnerpage.google.com
%2Fws.uprm.edu&followup=http%3A%2F%2Fpartnerpage.google.com
%2Fws.uprm.edu%2Fdefault%2Fpostlogin%3Fpid%3Dws.uprm.edu%26url%3Dhttp
%3A%2F%2Fpartnerpage.google.com
%2Fws.uprm.edu&cd=US&hl=en&nui=1&ltmpl=default&go=true&passive_sso=true</
textarea>
         </div>
     </form>
 </body>

</html>.AB....


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