As soon as I click FAQ I get a 404 Not Found
On Mar 24, 2:50 pm, "Alex (Google)" <[EMAIL PROTECTED]> wrote: > Hi Carlos, > > That's odd. The URL works for me. Try this instead: > > 1. Go tohttp://code.google.com/apis/apps/ > 2. Click "FAQ" in the upper right. > 3. Click "Provisioning API". > > -alex > > On Mar 24, 9:35 am, Cuso <[EMAIL PROTECTED]> wrote: > > > Thanks for your response, Alex. The URL you gave at the end is > > broken, though. Can you check it and supply one that works? > > > Regards, > > Carlos > > > On Mar 24, 4:56 am, "Alex (Google)" <[EMAIL PROTECTED]> wrote: > > > > Hi Carlos, > > > > Thanks for the detailed description. The problem is most likely due > > > to too many authentication attempts from your server IP address. Both > > > unsuccessful attempts and successful attempts can contribute to the > > > likelihood of triggering a CAPTCHA challenge, which requires that > > > someone answer the challenge from the same IP address in order to > > > regain access to the authentication service (UserService uses > > > ClientLogin). ClientLogin was not designed for the scenario you > > > described. The CAPTCHA logic safeguards against abuse of the > > > ClientLogin service for guessing user passwords. > > > > In order to avoid CAPTCHA errors, you would need to modify your > > > application so that it does not authenticate so frequently. As a > > > short term solution perhaps you could meter the ClientLogin requests > > > so that the frequency does not trigger CAPTCHA errors. > > > > The longer term solution might be to have your SSO site re-establish a > > > user's identity through secondary means (e.g. something only the user > > > would know) in order to set the SSO password. This is just an idea, > > > and not necessarily a good suggestion, depending on what your business > > > and security requirements are. > > > > Transitioning from Google Apps sign in to SSO sign in is not a common > > > use case that I have seen. Maybe someone else in the group has gone > > > through it before and can share their ideas. > > > > For more about CAPTCHA errors, see the Provisioning API FAQ: > > > >http://code.google.com/support/bin/topic.py?topic=11282 > > > > -alex > > > > On Mar 22, 8:46 am, Cuso <[EMAIL PROTECTED]> wrote: > > > > > Hello: > > > > > We are getting an AuthenticationException thrown by the > > > > setUserCredentials method of the UserService object when attempting to > > > > login a user to Google from the SSO site. This only happens for some > > > > users. We think it might be related to having multiple users login to > > > > the system from the same computers, which might cause the server to > > > > generate a captcha challenge or something similar. We double-checked > > > > that we are using the right credentials. When we try to log the user > > > > in throughhttps://www.google.com/a/upr.eduwegetacaptcha and after > > > > responding to it the user gets presented with the agreement pagefrom > > > > Google. We have searched the groups for some clue as to how to > > > > respond to this exception, but have had no luck so far. We need help > > > > with this pretty soon, since students are being required by the > > > > institution to use the account to look at their finantial aid records > > > > and some of them are not being able to log in. > > > > > The reason we need to have this operation working in our SSO site > > > > is so that we can do credentials migration from Google to the LDAP > > > > directory which the SSO site refers to when authenticating users. > > > > Since passwords were managed by Google from the start, and we didn't > > > > want to force users to reset their passwords when the SSO system came > > > > on-line, we deviced a strategy to migrate the same credentials from > > > > Google as they logged in. We try to authenticate them using the > > > > UserService if the credentials have not been migrated to our directory > > > > yet. If they are authenticated successfully, we save those > > > > credentials in our directory and mark them migrated so the next time > > > > around we don't have to go through Google. > > > > > We need to know what could be causing this exception to be > > > > thrown. If we can avoid it in the first place we would try to do so. > > > > We also need to know how to deal with it so that the user gets to > > > > login at some point after resolving the challenge, if that is what is > > > > causing it. > > > > > Regards, > > > > Carlos --~--~---------~--~----~------------~-------~--~----~ You received this message because you are subscribed to the Google Groups "Google Apps APIs" group. To post to this group, send email to [email protected] To unsubscribe from this group, send email to [EMAIL PROTECTED] For more options, visit this group at http://groups.google.com/group/google-apps-apis?hl=en -~----------~----~----~----~------~----~------~--~---
