I looked (real hard) but can't find the magic button to create a
support request that you refer to.
Can you give me more explicit instructions on how to do this?
thanks

On Apr 18, 5:32 pm, "Q (Google)" <[EMAIL PROTECTED]> wrote:
> Hi,
>
> To help us troubleshoot, please submit a support request with
> information on how we can reproduce the problem. Instructions on how
> to submit a support request are in the domain account information
> section of the control panel.
>
> -Q
>
> On Apr 17, 7:47 am, bobb <[EMAIL PROTECTED]> wrote:
>
> > I have a program to upload mail messages to a GMail account. It uses
> > MailItemService.Batch() (C#) to upload 50 messages at a time. Most of
> > the time it works fine, I have successfully uploaded several hundred
> > messages in 50-item chunks.
>
> > However, I have one tester who reports that on a particular set of
> > mail messages, he gets the above assertion failure repeatedly (i.e.,
> > every time he runs the program) on the first call to
> > MailItemService.Batch(). 46 of the first 50 messages arrive
> > successfully in GMail.
>
> > This indicates to me that the initial authentication must have
> > succeeded, but somewhere along the way the auth token gets wiped out.
> > Why would this be so? How do I prevent it?
>
> > I am certain that my batch() call is not exceeding the 32mb limit (the
> > entire set of messages is only 5mb, and I'm only sending the first
> > 50....)
>
> > As a secondary question: as I create new MailItemEntry instances, is
> > there some what to estimate their eventual size? How can I reliably
> > determine that I'm not exceeding the 32MB upload limit?
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