Hi Jeffrey,

How does your LDAP system sync with Google Apps to create users?
It seems like your new user is in an inconsistent state and the easy fix
would be to delete it. However, I'd like to understand how this happened in
order to avoid new occurrences of the same issue in the future.
Thanks

Claudio


On Tue, Jun 7, 2011 at 5:27 PM, Jeffrey Thomas <[email protected]> wrote:

> I've created a user on our local LDAP system which we do often enough, and
> it creates the Google Apps account.
>
> This new account account shows up when I search within my Google Apps
> management screens, but I cannot access the account.  When I search for the
> name and click on the name, it brings me to the full list of users, not to
> the specific user (as it does for other working accounts).  I cannot
> manually create the account since the username exists, and I cannot browse
> the accounts and find this one.
>
> I've created a Support Ticket about this which Google closed without
> explanation, and upon reopening that ticket I was asked to post here.
> Posted.  Now what?
>
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