Hello

May be you have already checked this but still, are you sure you are hitting
the right url for the cpanel view when you are logged in as admin_user_name
@elearnernetwork.org <[email protected]>.
It should be something like
google.com/a/cpanel/elearnernetwork.org<[email protected]>/Dashboard.
Please let me know.

Thanks
Gunjan Sharma

On Sun, Oct 9, 2011 at 4:11 PM, original admin [email protected] <
[email protected]> wrote:

> PLEASE HELP!!! I would like to know how to change my *new* admin user name
> which now has my domain alias, <[email protected]> back to the
> *original* admin user name so I can have access to my original admin
> account.
>
> I created a domain alias for juancarloszayas.com which is
> elearnernetwork.org. When I re-named my admin user name,
> <[email protected]> it gave me a conflicting user account and
> forced me to create a *new* user account, locked me out of the Control
> panel and is forcing me to use the *new* admin user name
> @elearnernetwork.org <[email protected]> as the admin user
> account but it has no access to the control panel.
>
> I have tried to reset my password for the *original* admin user name
> @juancarloszayas.com <[email protected]> but it will just send
> me information on how to reset the password for the *new* admin user
> [email protected].
> **.. which is of course, absolutely of no help... Could you please help
> us???
>
> I have been a cheerleader(pardon the mental image) for Google Apps at
> Chicago Public Schools for years. I have been with Google Apps since the
> beginning... I was granted 500 accounts for free... which I use with my
> students to disseminate information, collect homework, etc. They get so
> excited, being elementary students, they feel like grown ups using Google
> docs and sharing content. You can see them in action at this site
> http://www.vimeo.com/30038454. I can not go back to work on Tuesday if I
> lose all their work and accounts. It will devastate them... and me... I have
> not slept since last night trying to figure all this out... PLEASE HELP
> US...
>
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