Hi Leni, Please, send me privately some examples if this keeps showing up.
You should be able to follow the HTTP headers to look for a network/ proxy issue, but it would be hard to do it if you cannot reproduce the user's circumstances. Thanks, Julian. On Mar 9, 8:23 pm, Zindus Development <[email protected]> wrote: > Hi Julian - > > > Does the Zindus Thunderbird Addon retry inserts when an error occurs? > > This would explain the 404 and the entry been inserted. > > The contact is present on the GET that immediately follows the 404 POST. > The pattern is repeated a number of times over a period of some > minutes (a few successful POSTs then one of these successful 404 POSTs) > so while a network connectivity issue is of course possible, it would be > a wierd pattern of network failure. Also, if the 404 was being returned > from some intervening point in the network, it would still be left to > explain why the contact is present on the subsequent GET. I'm not > trying to press the issue here - am happy to leave it unexplained if you > are. > > Re: operation rate: when an error occurs the addon only retries after > some (long) time, unless the user manually initiates another sync, which > is what happened in this case. > > By way of a thought around better pinpointing this class of issue in > future, is there any way of distinguishing a 404 that comes from Google > vs from some other origin? eg. some HTTP header? > > Leni. > > Julian (Google) wrote: > > Hi Leni, > > > I understand it is difficult to look for the problem if it comes from > > a user's report. It is really odd to get a 404 and have the entry > > inserted, my best guess is a network connection problem. Did you get > > more reports on this issue? > > > Does the Zindus Thunderbird Addon retry inserts when an error occurs? > > This would explain the 404 and the entry been inserted. > > > By high operation rate, I mean the number of queries/inserts per > > second. If the number of errors increases with a high load it is > > advice to do an exponential back-off on retries. > > > -Julian > > > On Mar 6, 9:17 pm, Zindus Development <[email protected]> wrote: > >> Julian (Google) wrote: > >>> Is this problem still happening or was it just a temporary issue? > >> It's a problem report from a user of the zindus thunderbird addon, so > >> you can understand why this is a difficult question to answer. > > >>> Were you using Batch or did you have a high operation rate? > >> Not using batch in this case. If you let me kow what what you mean by > >> "high" operation rate I'll answer that :-) > > >> If you'd care to speculate on what the issue might be I'd be interested. > >> To the extent that the API can be used in a way that minimizes > >> failures, so much the better. > > >> Leni. --~--~---------~--~----~------------~-------~--~----~ You received this message because you are subscribed to the Google Groups "Google Contacts API" group. To post to this group, send email to [email protected] To unsubscribe from this group, send email to [email protected] For more options, visit this group at http://groups.google.com/group/google-contacts-api?hl=en -~----------~----~----~----~------~----~------~--~---
